Software Alternatives & Reviews

ePersonate VS Keatext

Compare ePersonate VS Keatext and see what are their differences

ePersonate logo ePersonate

Impersonation as a service

Keatext logo Keatext

Your most impactful CX improvements start here
  • ePersonate Landing page
    Landing page //
    2020-09-05
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

ePersonate

Categories
  • Technical Computing
  • Numerical Computation
  • 3D
  • Image Editing
Website ww12.epersonate.com
Pricing URL-
Details $-
Platforms
-

Keatext

Categories
  • NLP And Text Analytics
  • Customer Experience Management
  • Predictive Analytics
  • Marketing Platform
Website keatext.ai
Pricing URL Official Keatext Pricing
Details $paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

ePersonate features and specs

No features have been listed yet.

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

ePersonate videos

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+ Add video

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Category Popularity

0-100% (relative to ePersonate and Keatext)
Technical Computing
100 100%
0% 0
NLP And Text Analytics
0 0%
100% 100
Numerical Computation
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

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