Software Alternatives & Reviews

Engati VS Zoho CRM

Compare Engati VS Zoho CRM and see what are their differences

Engati logo Engati

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Engati Landing page
    Landing page //
    2023-10-07

Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. https://youtu.be/aw1YfynL_4w https://youtu.be/L-qz6QzfAXk

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Engati

Categories
  • Business & Commerce
  • Online Services
  • Social & Communications
  • Chatbots
Website engati.com
Pricing URL Official Engati Pricing
Details $-
Platforms
-

Zoho CRM

Categories
  • CRM
  • Productivity
  • CMS
  • Sales
Website zoho.com
Pricing URL Official Zoho CRM Pricing
Details $freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

Engati features and specs

No features have been listed yet.

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Engati videos

Engati Chatbot Platform Review | Best bot platform according to customers

More videos:

  • Review - Engati Chatbot Platform - FAQ(s)

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Engati and Zoho CRM)
Chatbots
100 100%
0% 0
CRM
1 1%
99% 99
Customer Support
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Engati and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Engati and Zoho CRM

Engati Reviews

  1. User friendly chatbot platform

    Engati is a no code chatbot platform which has an extremely user friendly interface and is also reasonably priced

    👍 Pros:    User friendly interface|Reasonable pricing
  2. Train your bot fast

    You can train your chatbot really fast with Engati. Don't need to manually add FAQs, just upload your knowledge-base and their DocuSense technology pulls answers to your users' questions.

    👍 Pros:    Multi-channel deployment|No coding required|Easy integration|Multilingual|Easy user interface|Support team always ready|Knowledge base|Multi user product
  3. Easy, Efficient, Value for money

    Been using Engati for over a year now. Had no issues. Their customer support is great and I haven't faced any downtime as of yet. The integrations are top notch and very surprising for the price that they are offering all of it. The best part about it all is that all of this with no coding involved.

    🏁 Competitors: Kore.ai, ManyChat
    👍 Pros:    Easy to use|Great value for the money|Great integrations|No coding required|Great customer support

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Engati mentions (0)

We have not tracked any mentions of Engati yet. Tracking of Engati recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Engati and Zoho CRM, you can also consider the following products

Agentbot - Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Rapiwha - Rapiwha provides an all-in-one WhatsApp API for businesses to grow without loss.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.