Encharge.io
ActiveCampaign
Ortto
Customer.io
Brevo
HubSpot
MailChimp
ConvertKit
Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Encharge.io| Categories |
|
|---|---|
| Website | encharge.io |
| Pricing URL | Official Encharge.io Pricing |
| Details $ | paid Free Trial $49.0 / Monthly |
| Platforms | |
| Release Date | 2019-07-01 |
Pointel DCCM| Categories |
|
|---|---|
| Website | pointel.com |
| Pricing URL | - |
| Details $ | - |
| Platforms | |
| Release Date | - |
Based on our record, Encharge.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://www.intercom.com/ and https://customer.io/ are some of the big ones, but there are smaller, more focused ones like https://encharge.io/. Source: almost 3 years ago
ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Ortto - Journeys made simple. Your customer data, messaging and analytics working together.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
