Enchant VS LiveAgent
Compare Enchant VS LiveAgent and see what are their differences
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Enchant
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Enchant LiveAgentNo features have been listed yet.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Enchant seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
At Enchant (https://enchant.com): - We launched without billing. Early customers used the product for free until we eventually built out billing - We offer data imports from competitors. It's a semi-automated process - sometimes there's existing working code, sometimes it needs tweaking, sometimes it gets written as part of the process. Either way, it's a win if it helps someone make a purchase decision. - We... - Source: Hacker News / 6 months ago
We[0] use Ruby without Rails - Sinatra for the most part. I started the codebase over a decade ago now, and at the time Rails felt a little heavy (inline with your comments). That said, Rails does let you get started pretty quickly without needing much of anything else. Rails has more magic. If you prefer less magic, then Sinatra is the way. https://enchant.com. - Source: Hacker News / over 1 year ago
For our own SaaS[0], we provide a timed trial. But we regularly provide trial extensions because reality of business is that it takes time to get everybody on board and onboarded. Reading this post, I suspect '30 days of use' would result in less 'please extend the trial' emails and would mean less friction during the trial. However, there is a tradeoff: when somebody reaches out for a trial extension, it may be... - Source: Hacker News / over 1 year ago
In the space we[1] operate, there's no shortage of competitors. Over the years, I've seen that those who can unlock marketing see a lot more success, even with a shittier product. As a developer-turned-founder, a lot of marketing feels sleazy. Was it always this way? So much link-bait, fluffy posts that are really big ads, shallow content just for SEO, upvoting-rings on platforms, etc. There's so few who seem to... - Source: Hacker News / about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Front - multi-channel inbox service for collaborative teams
Zoho Desk - Industry's first context-aware Helpdesk Software