Software Alternatives & Reviews

Enchant VS Front

Compare Enchant VS Front and see what are their differences

Enchant logo Enchant

The easiest way to scale personalized customer support

Front logo Front

multi-channel inbox service for collaborative teams
  • Enchant Landing page
    Landing page //
    2022-07-04
  • Front Landing page
    Landing page //
    2023-07-31

Enchant

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website enchant.com
Pricing URL Official Enchant Pricing

Front

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website front.com
Pricing URL Official Front Pricing

Enchant videos

Enchantcloset.com Review: Beware Of Enchant Closet Scam!

More videos:

  • Review - Harman Kardon Enchant 800 Soundbar "MultiBeam" 8 Channel Surround Sound - REVIEW
  • Review - Top Fin Enchant 2 Year Review

Front videos

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!

Category Popularity

0-100% (relative to Enchant and Front)
Help Desk
14 14%
86% 86
Customer Support
14 14%
86% 86
Help Desk And Ticketing
20 20%
80% 80
Customer Service
9 9%
91% 91

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Enchant and Front

Enchant Reviews

We have no reviews of Enchant yet.
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Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than Enchant. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Enchant mentions (4)

  • Ask HN: PG's 'Do Things That Don't Scale' Manual Examples
    At Enchant (https://enchant.com): - We launched without billing. Early customers used the product for free until we eventually built out billing - We offer data imports from competitors. It's a semi-automated process - sometimes there's existing working code, sometimes it needs tweaking, sometimes it gets written as part of the process. Either way, it's a win if it helps someone make a purchase decision. - We... - Source: Hacker News / 6 months ago
  • Ask HN: Who's using Ruby web development without Ruby on Rails (RoR)?
    We[0] use Ruby without Rails - Sinatra for the most part. I started the codebase over a decade ago now, and at the time Rails felt a little heavy (inline with your comments). That said, Rails does let you get started pretty quickly without needing much of anything else. Rails has more magic. If you prefer less magic, then Sinatra is the way. https://enchant.com. - Source: Hacker News / over 1 year ago
  • How to offer effective free trials
    For our own SaaS[0], we provide a timed trial. But we regularly provide trial extensions because reality of business is that it takes time to get everybody on board and onboarded. Reading this post, I suspect '30 days of use' would result in less 'please extend the trial' emails and would mean less friction during the trial. However, there is a tradeoff: when somebody reaches out for a trial extension, it may be... - Source: Hacker News / over 1 year ago
  • Ask HN: What made your business take off that you wish you'd done much earlier?
    In the space we[1] operate, there's no shortage of competitors. Over the years, I've seen that those who can unlock marketing see a lot more success, even with a shittier product. As a developer-turned-founder, a lot of marketing feels sleazy. Was it always this way? So much link-bait, fluffy posts that are really big ads, shallow content just for SEO, upvoting-rings on platforms, etc. There's so few who seem to... - Source: Hacker News / about 2 years ago

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 11 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: 12 months ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: about 1 year ago
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What are some alternatives?

When comparing Enchant and Front, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GrooveHQ - A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.