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eFront VS Salesforce Service Cloud

Compare eFront VS Salesforce Service Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

eFront logo eFront

eFront learning management system is the leading open source and custom software solution for your company's training needs.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • eFront Landing page
    Landing page //
    2022-01-07
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

eFront videos

+ Add

A short introduction to eFront LMS

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to eFront and Salesforce Service Cloud)

eFront

Salesforce Service Cloud

LMS
100 100%
LMS
0% 0
Help Desk
0 0%
Help Desk
100% 100
Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using eFront and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eFront and Salesforce Service Cloud

eFront Reviews

Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
eFront reminds Moodle in lots of aspects due to so many similarities. It is also an amazing platform for organizing online courses and learning. Plus, if you use eFront and organize your courses there, it will work well for both online and mixed learning.
Source: uteach.io
15 Best Learning Management Systems (LMS of the Year 2020)
Large Scale Organizations: Edmodo LMS, Moodle LMS, eFront LMS, Absorb LMS, Joomla LMS, SkyPrep LMS are best suited for large scale organizations as these come up with an enterprise version which is of high cost and provide extra advanced features which prove to be essential and require a specific team to handle such operations and thereby budget problem is also not there.
Source: www.softwaretestinghelp.com
Explore top 8 alternative LMS solutions to Moodle for your corporate etraining
eFont is one of the most flexible LMS that provides organizations with customization and security measures required for employee training. It provides a niche and modern approach to deliver employee training and evaluate their performance. It also gives complete control over the data and virtual training environment to its users. eFront also offers support for online...
Source: www.5vidya.com

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing eFront and Salesforce Service Cloud, you can also consider the following products

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canvas by Instructure - The Canvas LMS is the world's fastest growing learning management system. Check out favorite features and schedule a live demo!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chamilo - Chamilo is a software that allows you to create a virtual campus for the provision of online or semi-online training.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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