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eAssistance Pro VS Olark

Compare eAssistance Pro VS Olark and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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eAssistance Pro logo eAssistance Pro

eAssistance Pro live chat software for customer support. Chat your website visitors at real time & turns into customers. Easy to install & fully customizable.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • eAssistance Pro Landing page
    Landing page //
    2023-09-21
  • Olark Landing page
    Landing page //
    2023-07-05

eAssistance Pro

Categories
  • Customer Support
  • Live Chat
  • CRM
  • Help Desk
Website eassistancepro.com
Pricing URL-
Edit details

Olark

Categories
  • Customer Support
  • Help Desk
  • Live Chat
  • CRM
Website olark.com
Pricing URL Official Olark Pricing
Edit details

eAssistance Pro videos

No eAssistance Pro videos yet. You could help us improve this page by suggesting one.

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Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to eAssistance Pro and Olark)

eAssistance Pro

Olark

Customer Support
6 6%
Customer Support
94% 94
Help Desk
8 8%
Help Desk
92% 92
Live Chat
5 5%
Live Chat
95% 95
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eAssistance Pro and Olark

eAssistance Pro Reviews

We have no reviews of eAssistance Pro yet.
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Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eAssistance Pro mentions (0)

We have not tracked any mentions of eAssistance Pro yet. Tracking of eAssistance Pro recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing eAssistance Pro and Olark, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

User.com - A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

Crisp Chat - Multi-channel customer support software

Mibew - The official site of the open-source live support application Mibew Messenger

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