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Drift for Slack VS Chatlio

Compare Drift for Slack VS Chatlio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Drift for Slack logo Drift for Slack

Talk to your website visitors & customers in real-time

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.
  • Drift for Slack Landing page
    Landing page //
    2023-06-25
  • Chatlio Landing page
    Landing page //
    2023-09-14

Drift for Slack

Categories
  • CRM
  • Customer Support
  • Help Desk
  • Live Chat
Website drift.com
Pricing URL-
Edit details

Chatlio

Categories
  • Customer Support
  • Live Chat
  • CRM
  • Help Desk
Website chatlio.com
Pricing URL Official Chatlio Pricing
Edit details

Category Popularity

0-100% (relative to Drift for Slack and Chatlio)

Drift for Slack

Chatlio

CRM
16 16%
CRM
84% 84
Customer Support
13 13%
Customer Support
87% 87
Help Desk
25 25%
Help Desk
75% 75
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Drift for Slack and Chatlio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift for Slack mentions (0)

We have not tracked any mentions of Drift for Slack yet. Tracking of Drift for Slack recommendations started around Mar 2021.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 2 years ago
  • I built chatlike.xyz - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 2 years ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing Drift for Slack and Chatlio, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Talkus - Chat with your website users from Slack

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Crisp Chat - Multi-channel customer support software

HubSpot Conversations - Live chat, bots & team email -- free.

Mutiny - Personalize your website for each visitor

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