Downtime Monkey VS GoDesk

Downtime Monkey provides a complete website monitoring service with both Free and Pro plans. Features include:

• Global Monitoring: a network of global servers checks websites from 6 locations worldwide eliminating false positive downtimes

• Response Time Monitoring: monitor the speed of your website and view graphs of response times

• Keyword Monitoring: get notified when the content of your website changes unexpectedly

• Alerts to email, SMS and Slack

• Custom Alert Times: set the time a website should remain down before an alert is sent

• Manage Multiple Sites: bulk upload, edit and delete sites. View the status of all your sites at a glance

• Uptime Stats and Downtime Logs: uptime stats to 3 decimal places (e.g. 99.999%), logs of every individual downtime including the timestamp, duration, response code from the server and a short explanation of the reason for the downtime

• 60 monitors, every 3 minutes completely free

• Pro accounts with all the features from $0.48 per month (or from €0.48, £0.36 or A$0.68 and over 100 other currencies)

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.