Software Alternatives & Reviews

Dotdigital VS Customer.io

Compare Dotdigital VS Customer.io and see what are their differences

Dotdigital logo Dotdigital

Email marketing automation

Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
  • Dotdigital Landing page
    Landing page //
    2023-05-12
  • Customer.io Landing page
    Landing page //
    2023-10-08

Dotdigital

Categories
  • Email Marketing
  • Email Marketing Platforms
  • Newsletter Marketing
  • Marketing Automation
Website dotdigital.com
Pricing URL Official Dotdigital Pricing

Customer.io

Categories
  • Email Marketing
  • CRM
  • Email Marketing Platforms
  • Newsletter Marketing
Website customer.io
Pricing URL Official Customer.io Pricing

Dotdigital videos

dotmailer - Surveys & Forms

More videos:

  • Review - dotmailer Integration: Learn the benefits of dotmailer integration with CRM and ERP systems
  • Tutorial - dotMailer Case Study - How to engage your customer

Customer.io videos

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

Category Popularity

0-100% (relative to Dotdigital and Customer.io)
Email Marketing
27 27%
73% 73
Email Marketing Platforms
Marketing Automation
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Dotdigital and Customer.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dotdigital and Customer.io

Dotdigital Reviews

9 Best Campaign Monitor Alternatives To Power Up Your Personalization Efforts [2023]
Dotdigital is one of the Campaign Monitor alternatives that are also less known but just as powerful. However, unlike more popular services like Mailerlite, Dotdigital is a cloud-hosted platform with all the core email marketing features a venture would need.
Source: moosend.com

Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

Social recommendations and mentions

Based on our record, Customer.io seems to be a lot more popular than Dotdigital. While we know about 27 links to Customer.io, we've tracked only 2 mentions of Dotdigital. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dotdigital mentions (2)

  • Best tools for email marketing/automation?
    Dotdigital - it’s what Bronto would be like if they actually kept investing in the solution instead of starting to go extinct when NetSuite bought them in 2015/2016. They are built into Magento, so if you have that put this on your shortlist as they have a really great partnership. Great lead scoring, easy automation, message editor is slick, and they have a free trial to explore their platform. Source: over 1 year ago
  • SendGrid doesn't let you customize marketing emails.. is this deliberate?
    I've been using Dotdigital for over 5 years, for +100 million marketing emails each year, with basically no limits on personalization and dynamic content. Source: about 2 years ago

Customer.io mentions (27)

  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: 7 months ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: 11 months ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: 11 months ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: 12 months ago
  • 💰 My Frugal Indie Dev Startup Stack
    The final note I'll make is that I've hand-rolled a few additional features that people are normally paying for. For example, I don't use Mailchimp or any tool like that — I send my marketing mail straight via Sendgrid. I dont use customer.io for my email sequences — even though it's very good — because I was able to just build my own email sequencing system. Time will tell whether I end up needing to replace my... - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Dotdigital and Customer.io, you can also consider the following products

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.