Software Alternatives & Reviews

DoneDone VS Usersnap

Compare DoneDone VS Usersnap and see what are their differences

DoneDone logo DoneDone

From planning, to coding, to testing, to customer support, DoneDone is the straightforward, no-nonsense issue tracker. Start a free 30-day trial today!

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • DoneDone Landing page
    Landing page //
    2023-10-16
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

DoneDone

Categories
  • Project Management
  • Task Management
  • Systematic Reviews
  • Bug Tracking
Website donedone.com
Pricing URL Official DoneDone Pricing
Details $-
Platforms
-
Release Date-

Usersnap

Categories
  • Visual Bug Reports
  • Bug Reporting
  • User Feedback
  • Customer Feedback
  • Feature Tracking
  • Surveys
  • Survey Tools
  • Forms And Surveys
  • Online Surveys
Website usersnap.com
Pricing URL Official Usersnap Pricing
Details $paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date2020-01-01

DoneDone features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

DoneDone videos

No DoneDone videos yet. You could help us improve this page by suggesting one.

+ Add video

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to DoneDone and Usersnap)
Project Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Task Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using DoneDone and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare DoneDone and Usersnap

DoneDone Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
DoneDone, another grandfather to issue tracking, provides simple workflow, easy filtering and flexible issue management for it’s users. Requiring no installations, you can also receive real-time in-app notifications that pop up right in your browser rather than your inbox. Additionally, DoneDone enables users to test issues in one click using release builds. Website:...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
DoneDone is a reliable and powerful tool that can simplify the process of tracking bugs from any sort of websites. It is built with a central repository for collecting issue logs that facilitates smooth task allocation and status transitions. DoneDone has a huge appeal for the web developers to choose the bug tracking and then reduce the overall time expended.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap should be more popular than DoneDone. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DoneDone mentions (1)

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 10 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing DoneDone and Usersnap, you can also consider the following products

Sifter - Sifter is designed to be a simple bug and issue tracker for small teams and works especially great for teams with non-technical folks involved.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Marker.io - Visual feedback and bug reporting tool for websites

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Pivotal Tracker - Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!