Dista VS Astea Alliance

Dista Service helps organizations with mobile workforce to unleash the full potential of their field operations by intelligent scheduling and dispatch, work order management, real-time tracking and more, ensuring customer delight and improved service efficiency.

Powered by Google Maps and built on the Google Cloud Platform, this dynamic location-enabled field force management solution enhances job allocation, appointment setting, beat planning, proof of execution and service planning with smart insights powered by location intelligence and analytics.

Some of the best features of this platform are:-

1) Live agent tracking - Monitor your field technicians /service agents in real-time out in the field. 2) Automated work order scheduling - Allocate jobs to your reps based on multiple criteria or automatically get recommendations on the best available field-staff. 3) Intelligent Routing - Plan your job schedule by considering all the variables that can impact travel, including turn-by-turn directions,predictive traffic, and live traffic updates. 4) Attendance & monitoring - Check for route deviation, false address verification check-ins and navigation assistance with geofencing. 5) Reporting and Analytics - Enhanced reporting through in-app completion of jobs.