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DeskPRO VS SupportBee

Compare DeskPRO VS SupportBee and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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DeskPRO logo DeskPRO

DeskPRO is a multi-channel help desk software.

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • DeskPRO Landing page
    Landing page //
    2023-08-06
  • SupportBee Landing page
    Landing page //
    2021-10-11

DeskPRO videos

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BluestarLinux 5.15.10-2021.12.19 Deskpro KDE Arch Full Review

SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to DeskPRO and SupportBee)

DeskPRO

SupportBee

Help Desk
19 19%
Help Desk
81% 81
Customer Support
16 16%
Customer Support
84% 84
Help Desk And Ticketing
12 12%
Help Desk And Ticketing
88% 88
Customer Service
31 31%
Customer Service
69% 69

User comments

Share your experience with using DeskPRO and SupportBee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskPRO and SupportBee

DeskPRO Reviews

We have no reviews of DeskPRO yet.
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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Social recommendations and mentions

Based on our record, DeskPRO seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskPRO mentions (1)

  • respect me, please.
    Nor free, but an affordable on-prem or cloud solution is deskpro.com. Source: 11 months ago

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

What are some alternatives?

When comparing DeskPRO and SupportBee, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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