Software Alternatives & Reviews

Delighted VS Survicate

Compare Delighted VS Survicate and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Survicate logo Survicate

Collect feedback on your website and find out more about your visitors.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Survicate Landing page
    Landing page //
    2023-10-07

Delighted

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Customer Experience Management
  • Customer Experience
  • Employee Feedback
  • Net Promoter
  • Product Market Fit
  • Customer Support
Website delighted.com
Pricing URL Official Delighted Pricing
Details $freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date2013-02-13

Survicate

Categories
  • Analytics
  • Web Analytics
  • Surveys
  • Mobile Analytics
Website survicate.com
Pricing URL Official Survicate Pricing
Details $-
Release Date-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Survicate features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Survicate videos

What types of surveys can be sent with Survicate? [Video tutorial]

More videos:

  • Tutorial - How to create a survey with Survicate? [Video tutorial]

Category Popularity

0-100% (relative to Delighted and Survicate)
Customer Feedback
48 48%
52% 52
Surveys
42 42%
58% 58
User Feedback
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Survicate

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Survicate Reviews

Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Using Survicate is the fastest way to get continuous customer insights. Automate surveys like NPS and CSAT and use the recurring feature. That way, you don’t have to keep asking customers to fill out surveys or do interviews to get their thoughts and ideas.
Source: survicate.com
12 Best SurveySparrow Alternatives With Pricing and Features
Survicate is an excellent feedback survey tool and a great alternative to SurveySparrow. You can gather new leads, research and marketing data, and so on across the user journey.
Source: qualaroo.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Survicate is a great customer feedback tool that enables its users to trigger targeted surveys at different locations on their website or send out questionnaires via email to different customers. They also offer chat surveys. There is also a library of predefined surveys that users can choose from. In terms of analysis, this customer feedback tool has dashboarding...
Source: mopinion.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Survicate. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Survicate mentions (1)

What are some alternatives?

When comparing Delighted and Survicate, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.