Software Alternatives & Reviews

Delighted VS SurveyLab

Compare Delighted VS SurveyLab and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

SurveyLab logo SurveyLab

Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • SurveyLab Landing page
    Landing page //
    2021-03-16

surveylab.com is a professional survey software and questionnaire tool that supports survey creation, automates response collection and provides real-time reports and advanced data analytics. The system is a web application and no additional software expect web browser is needed to use it. System offers mobile app (Android, iOS), multi-language support, multi-user accounts, enhanced security (including GDPR compliance) and many more.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

SurveyLab

$ Details
paid Free Trial $29.0 / Monthly
Platforms
Browser Android iOS REST API
Release Date
2009 October

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SurveyLab features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

SurveyLab videos

No SurveyLab videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and SurveyLab)
Customer Feedback
100 100%
0% 0
Surveys
16 16%
84% 84
Forms And Surveys
0 0%
100% 100
User Feedback
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and SurveyLab

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

SurveyLab Reviews

7 Great Survey Software Alternatives to SurveyMonkey
MySurveyLab.com integrates with applications for CRM, eShop, BI, and DWH. Zendesk, Salesforce, Slack, and Prestashop are some of its prominent partners. You can view the surveys on PCs, laptops, tablets, and mobile phones. The tool also collects data using SMS and QR codes. MySurveyLab.com offers multi-language support and survey translations.

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

SurveyLab mentions (0)

We have not tracked any mentions of SurveyLab yet. Tracking of SurveyLab recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and SurveyLab, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

iWadi - Take online paid surveys. Help your favorite brands and earn money online with iWadi online survey panel. Sign up for free.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

MyPanelLab - Just sign up, take paid surveys and earn money online. mypanellab.com is the easiest way to make money online. Earn up to 5 USD for a single survey. Sign up for free.

Survicate - Collect feedback on your website and find out more about your visitors.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.