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Delighted VS RQDA

Compare Delighted VS RQDA and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

RQDA logo RQDA

RDQA is a R package for Qualitative Data Analysis, a free (free as freedom) qualitative analysis...
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • RQDA Landing page
    Landing page //
    2019-02-24

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

RQDA features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

RQDA videos

+ Add

RQDA 1. Introduction of Qualitative Data Analysis with RQDA

More videos:

  • Review - RQDA 2: Coding in RQDA - Qualitative data analysis

Category Popularity

0-100% (relative to Delighted and RQDA)

Delighted

RQDA

Customer Feedback
100 100%
Customer Feedback
0% 0
Text Analytics
0 0%
Text Analytics
100% 100
Surveys
100 100%
Surveys
0% 0
Market Research
0 0%
Market Research
100% 100

User comments

Share your experience with using Delighted and RQDA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and RQDA

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

RQDA Reviews

We have no reviews of RQDA yet.
Be the first one to post

Social recommendations and mentions

Based on our record, RQDA should be more popular than Delighted. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

RQDA mentions (4)

  • [R] Qualitative analysis software
    For eg- RQDA is a qualitative data analysis package wherein you could visualise themes etc. Check - https://nsuworks.nova.edu/cgi/viewcontent.cgi?article=2659&context=tqr Https://rqda.r-forge.r-project.org/. Source: over 1 year ago
  • [R] Qualitative analysis software
    Because we're on a statistics subreddit, I have to mention there are a handful of packages for doing qualitative work in R - RQDA, Q-Coder, some others - but I would not recommend it if you're not already familiar with R, or at least some programming language. There are graphical interfaces that will serve you well. Source: over 1 year ago
  • I cannot for the life of me download RQDA:/
    I’m not familiar with RQDA, but I’m assuming that you mean this. Source: over 1 year ago
  • [Q] Does anyone use R to code qualitative data?
    You might be better off with using something like RQDA: https://rqda.r-forge.r-project.org/. It seems that it hasn’t been updated since 2016, but there might be other alternatives. Source: over 1 year ago

What are some alternatives?

When comparing Delighted and RQDA, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

MAXQDA - a professional software for qualitative and mixed methods data analysis

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

QualCoder - A very complete Free and Open Source Software (FOSS) Computer-Assisted Qualitative Data Analysis Software (CAQDAS) written in Python. It works with text, images, and multimedia such as audios and videos.

Survicate - Collect feedback on your website and find out more about your visitors.

NVivo - Buy NVivo now for flexible solutions to meet your specific research and data analysis needs. 

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