Software Alternatives & Reviews

cux.io VS Smartlook

Compare cux.io VS Smartlook and see what are their differences

cux.io logo cux.io

Digital Experience Analytics tool that automates UX & analytics to excel customer's perspective and provide business growth

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • cux.io Landing page
    Landing page //
    2023-05-17

CUX is a Digital Experience Analytics tool, helping companies save up to 5x time on analytics and drawing valuable conclusions. We eliminate data overload with a laser focus on user problems, frustrations, and all bottlenecks that can prevent them from using online channels to buy product and services.

CUX is a comprehensive, user-focused analytics tool that provides instant behavioral insights.
✔ Goal-oriented Analytics: CUX automatically selects ONLY the data that is relevant to individual business goals. ✔ Qualitative and Quantitative Assessments provided by one tool. ✔ Knowledge: We support users with trainings, onboarding, mentoring, audits and monthly recommendations. ✔ AIocado: our very own AI-analytics concierge will show you precisely the reasons for your conversion drops, places of users' frustration, recommendations and more.

CUX is a solution for all industries in which the customer comes into contact with a digital product, such as e-commerce, SaaS and B2B businesses, companies providing marketing services, or software houses. We cooperate with the Innovation, Marketing, Product, and E-com departments within the companies.

CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

cux.io

Categories
  • User Experience
  • Customer Journey
  • Conversion Funnels
  • Heatmaps
  • Web Analytics
  • Visitor Recordings
  • Analytics
Website cux.io
Pricing URL Official cux.io Pricing
Details $paid Free Trial
Platforms
Browser Android iOS Mac OSX Web Google Chrome Windows Firefox Chrome OS Safari iPhone
Release Date2019-07-26

Smartlook

Categories
  • Web Analytics
  • Analytics
  • Heatmaps
  • Visitor Recordings
  • Conversion Funnels
  • Event Tracking
  • User Analytics
  • User Monitoring
  • UX
  • User Experience
  • Form Analytics
  • Mobile Analytics
  • Mobile Recordings
  • Mobile Testing
  • Mobile Heatmaps
Website smartlook.com
Pricing URL Official Smartlook Pricing
Details $freemium
Platforms
-
Release Date-

cux.io videos

cux.io | Disrupt Berlin 2019

More videos:

  • Review - CUX.io - A complete walkthrough + Special LTD[SaaS Mantra]

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to cux.io and Smartlook)
Web Analytics
8 8%
92% 92
Heatmaps
11 11%
89% 89
Analytics
7 7%
93% 93
User Experience
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare cux.io and Smartlook

cux.io Reviews

  1. My impression of usage Cux.io

    Cux.io has a very clear and intuitive interface that helps you with analysis records of the user journey on your page. It is very easy to integrate it with your page and track what people do on your page (by watching videos or analysis heatmaps). You can analysis on which devices and browser people behave and see differences between mobile and desktop versions of products. I think it is the best tool for the quality analytics of digital products.

    🏁 Competitors: Hotjar, Crazy Egg
    👍 Pros:    Intuitive|Simple|Easy integration
    👎 Cons:    Lack support by phone
  2. Great Experiencie

    The people in Cux.io are really focused on giving the best service and inside knowledge to their clients. They are taking the Analysis of customers behaviours to a new Level, which at the same time marks a difference with other tools that just compile huge amounts of Data.

  3. Highly recommended!

    Cux is a brilliant tool, which helps you test and understand how your users experience your website. Cux allows for easy in-depth analysis of every user's behavior. You can truly understand what users exactly want, how they interact with your site or where they drop off. What's more, you can see what they are doing in real time! Visitors are not converting into sales? Use Cux and change it! I'm addicted to CUX and I highly recommend it!

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

cux.io mentions (0)

We have not tracked any mentions of cux.io yet. Tracking of cux.io recommendations started around Mar 2021.

Smartlook mentions (2)

What are some alternatives?

When comparing cux.io and Smartlook, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Lucky Orange - Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.