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CustomerICare.com VS Olark

Compare CustomerICare.com VS Olark and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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CustomerICare.com logo CustomerICare.com

Add a Live Chat software to your website. Works on any website. Text, audio and video chat available for only $12/month!

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • CustomerICare.com Landing page
    Landing page //
    2023-07-30
  • Olark Landing page
    Landing page //
    2023-07-05

CustomerICare.com videos

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Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to CustomerICare.com and Olark)

CustomerICare.com

Olark

Customer Support
4 4%
Customer Support
96% 96
Live Chat
6 6%
Live Chat
94% 94
CRM
10 10%
CRM
90% 90
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CustomerICare.com and Olark

CustomerICare.com Reviews

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Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CustomerICare.com mentions (0)

We have not tracked any mentions of CustomerICare.com yet. Tracking of CustomerICare.com recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing CustomerICare.com and Olark, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Social Intents - Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

Crisp Chat - Multi-channel customer support software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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