Software Alternatives & Reviews

Custom Bots by Intercom VS Amazon Lex

Compare Custom Bots by Intercom VS Amazon Lex and see what are their differences

Custom Bots by Intercom logo Custom Bots by Intercom

Create your own custom bot, no code required

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.
  • Custom Bots by Intercom Landing page
    Landing page //
    2023-05-11
  • Amazon Lex Landing page
    Landing page //
    2023-03-20

Custom Bots by Intercom

Categories
  • CRM
  • Code-Free Chatbot Builders
  • Web App
  • Chatbot Platforms & Tools
Website intercom.com

Amazon Lex

Categories
  • Chatbots
  • Chatbot Platforms & Tools
  • CRM
  • Customer Iteraction
Website aws.amazon.com

Custom Bots by Intercom videos

No Custom Bots by Intercom videos yet. You could help us improve this page by suggesting one.

+ Add video

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Category Popularity

0-100% (relative to Custom Bots by Intercom and Amazon Lex)
Web App
100 100%
0% 0
Chatbots
0 0%
100% 100
Messaging
100 100%
0% 0
CRM
13 13%
87% 87

User comments

Share your experience with using Custom Bots by Intercom and Amazon Lex. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Custom Bots by Intercom mentions (0)

We have not tracked any mentions of Custom Bots by Intercom yet. Tracking of Custom Bots by Intercom recommendations started around Mar 2021.

Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: 10 months ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Custom Bots by Intercom and Amazon Lex, you can also consider the following products

Botdesk - Support your customers automatically on website and messaging platforms - transform your FAQ to chatbot in 5 minutes, for real.

Dialogflow - Conversational UX Platform. (ex API.ai)

Joonbot - Joonbot is a no-code and intuitive chatbot builder.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

ScopeAI - Extract insights from customer conversations using AI

Microsoft Bot Framework - Framework to build and connect intelligent bots.