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CronSights VS Calabrio ONE

Compare CronSights VS Calabrio ONE and see what are their differences

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CronSights logo CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • CronSights Landing page
    Landing page //
    2022-01-27
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Category Popularity

0-100% (relative to CronSights and Calabrio ONE)

CronSights

Calabrio ONE

Customer Support
51 51%
Customer Support
49% 49
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CronSights and Calabrio ONE

CronSights Reviews

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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CronSights and Calabrio ONE, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ClearlyHere - Discover exactly what your customers want by hosting a social pin board of ideas and reactions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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