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Crisp Chat VS Pure Chat

Compare Crisp Chat VS Pure Chat and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Crisp Chat logo Crisp Chat

Multi-channel customer support software

Pure Chat logo Pure Chat

Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Pure Chat Landing page
    Landing page //
    2021-10-12

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Pure Chat

Website
purechat.com
Pricing URL
Official Pure Chat Pricing
$ Details
-
Platforms
-
Edit details

Crisp Chat videos

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Pure Chat videos

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Pure Chat - Free Live Chat Software for Businesses

More videos:

  • Review - Pure Chat App Kaise Use kare

Category Popularity

0-100% (relative to Crisp Chat and Pure Chat)

Crisp Chat

Pure Chat

Customer Support
80 80%
Customer Support
20% 20
Live Chat
74 74%
Live Chat
26% 26
Help Desk
76 76%
Help Desk
24% 24
CRM
68 68%
CRM
32% 32

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Pure Chat

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Pure Chat Reviews

We have no reviews of Pure Chat yet.
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Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

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Pure Chat mentions (0)

We have not tracked any mentions of Pure Chat yet. Tracking of Pure Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing Crisp Chat and Pure Chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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