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Crisp Chat VS Pimcore

Compare Crisp Chat VS Pimcore and see what are their differences

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Crisp Chat logo Crisp Chat

Multi-channel customer support software

Pimcore logo Pimcore

Pimcore is an award-winning data management and customer experience management software.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Pimcore Landing page
    Landing page //
    2022-11-26

Pimcore is an open-source software platform used by more than 110 000 companies worldwide. It offers state-of-the-art digital asset management (DAM), product information management (PIM), master data management (MDM), digital experience management (DXP/CMS), multi-channel publishing, and digital commerce. Acclaimed by analysts at Gartner and Forrester, its customers include Fortune 100 companies such as Pepsi, Sony, and Audi. The company's headquarters are in Salzburg, Austria. 
Pimcore’s consolidated platform enables organizations to manage product information, digital assets, digital commerce, and web content in a consolidated setup, thus empowering them with a single ‘trusted view’ of information and delivering a superior product experience to their customers across multiple touchpoints.
What makes Pimcore a great open-source alternative to proprietary, closed-source software is its incredible flexibility, 100% API-driven architecture, composable technology, speed-to-market, plus the momentum of 150+ global solution partners. The Pimcore Platform™ is loved by developers, agencies, and enterprises. For more information, please visit pimcore.com.

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Pimcore

Website
pimcore.com
Pricing URL
-
$ Details
free
Platforms
Windows Linux
Edit details

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Pimcore videos

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Pimcore PIM - 2 Minute Demo

More videos:

  • Review - Pimcore, Akeneo Enterprise, Akeneo Community Edition comparison. MDM-PIM systems | kt.team
  • Review - Pimcore Features Overview

Category Popularity

0-100% (relative to Crisp Chat and Pimcore)

Crisp Chat

Pimcore

Customer Support
100 100%
Customer Support
0% 0
Product Information Management
0 0%
Product Information Management
100% 100
Live Chat
100 100%
Live Chat
0% 0
Digital Asset Management
0 0%
Digital Asset Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Pimcore

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Pimcore Reviews

WordPress alternatives: Which CMS platform is the best?
To conclude, Pimcore comes out as the winner in this clash. It may still not have a more significant market share or some exclusive WordPress features and plugins, but it wins in every segment. Pimcore is perfect for large companies handling large quantities of data or having several departments work on a single website.
Source: factory.dev
List Of Top 9 Product Information Management (PIM) Software Solution To Integrate Your Product Data
Pimcore PIM software is an open source product information management. It helps you centralize and harmonize all your marketing, sales, and technical product information in a single place. It can handle any type of digital data in acquiring, managing, and sharing across multiple channels.
Source: www.mindstask.com

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Pimcore. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Pimcore mentions (2)

  • Digital Asset Management
    Also, I have Pimcore up and running on AWS as well too .. https://pimcore.com/en. Source: over 2 years ago
  • What is Pimcore?
    Pimcore, by definition, is an open-source digital experience platform with superb data management capabilities. Source: over 2 years ago

What are some alternatives?

When comparing Crisp Chat and Pimcore, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Syndigo Content Experience Hub - Content Experience Hub Your end-to-end solution to collect, create, enrich, manage, syndicate, and analyze all your digital assets, Core Marketing, and Enhanced product content. Request [...]

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Akeneo - Akeneo is an open-source Product Information Management solution.

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