Software Alternatives & Reviews

channels.app VS Freeje

Compare channels.app VS Freeje and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Freeje logo Freeje

Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Freeje Landing page
    Landing page //
    2022-09-10

Transform your smartphone into a fully-functional call center with virtual numbers using Freeje Optimum. Empower your mobile device as a powerful communication tool for international business.

💸 Save Money Say goodbye to roaming charges for SMS and calls. Freeje offers international call reception starting from $0.02 per minute. Get a virtual number for the USA or the UK for as low as $2 per month.

🔒 Privacy Keep your personal and business life separate by easily adding a virtual business number as a second line on your smartphone.

📱 Flexibility Break free from expensive equipment or location constraints. With Freeje Optimum, stay connected and productive, managing important calls, faxes, SMS, and call forwarding to your current number through a virtual number.

✅ Benefits:

  • Virtual fixed and mobile numbers from 48+ countries (USA, UK, France, Poland, Russia, Israel, Spain, Germany, Philippines, and more).
  • Toll-free numbers: 8800, (+1800, 833, 844, 855, 866, 877) for your customers' free calls.
  • 2-in-1 numbers: For both phone calls and receiving SMS from real subscribers worldwide.
  • Virtual fax number: Receive faxes without a fax machine.
  • Incoming calls can be answered via the Freeje app, linked SIM card, or Telegram.
  • Excellent call quality based on WebRTC technology.
  • Per-second or per-minute billing for outgoing calls.

➡️ Why Choose Us:

  • Location independence.
  • Unlimited numbers on a single device.
  • Available number types: Fixed, Mobile, and 800 Numbers with extensive coverage of local area codes, including rare countries' local numbers.
  • Call forwarding to a phone number, SIP account, or Telegram.
  • Secure and encrypted VoIP calls.

❗ Attention: * Freeje does not provide free or trial numbers for receiving SMS messages. * The Freeje app is not suitable for emergency calls (ambulance, police, fire services). * Receiving or sending SMS to/from short numbers and some social networks is not guaranteed.

channels.app

Categories
  • Communication
  • CRM
  • Enterprise Communication
  • Help Desk
Website channels.app
Pricing URL Official channels.app Pricing
Details $freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser
Release Date-

Freeje

Categories
  • VoIP And SIP
  • Virtual Phone Number
  • Toll Free Number
  • Voice And SMS
Website freeje.com
Pricing URL Official Freeje Pricing
Details $paid $5.0 / Monthly
Platforms
iOS Android Browser Web
Release Date2010-01-28

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Freeje videos

Freeje - your virtual assistant

More videos:

  • Demo - Freeje Optimum

Category Popularity

0-100% (relative to channels.app and Freeje)
Communication
46 46%
54% 54
Enterprise Communication
100 100%
0% 0
VoIP
32 32%
68% 68
Phone System
0 0%
100% 100

Questions and Answers

As answered by people managing channels.app and Freeje.

What makes your product unique?

Freeje's answer:

Freeje stands out from the crowd with its unique features and offerings:

  • Virtual Numbers from 48+ Countries: Freeje provides virtual fixed and mobile numbers from more than 48 countries, including popular business destinations like the USA, UK, France, and Germany. This extensive coverage allows businesses to establish a local presence in multiple countries without physical offices.

  • Toll-Free Numbers: Freeje offers toll-free numbers such as 8800 and other +1800, 833, 844, 855, 866, 877 numbers. This enables businesses to provide a cost-free calling experience for their customers, encouraging more inquiries and interactions.

  • Multiple Numbers on One Device: With Freeje Optimum, users can have multiple virtual numbers on a single smartphone. This feature allows individuals to manage both personal and business communications separately without the need for multiple devices.

  • Flexible Call Handling: Freeje lets users receive incoming calls through various methods, including the Freeje app, linked SIM card, or Telegram. This versatility ensures users can always stay connected and never miss important calls, regardless of their location.

  • Virtual Fax Number: The option to have a virtual fax number sets Freeje apart. Businesses can receive faxes directly on their smartphones, eliminating the need for traditional fax machines.

  • Per-Second or Per-Minute Billing: Freeje offers the flexibility of per-second or per-minute billing for outgoing calls. This fair billing system ensures users pay only for the actual time they spend on calls, helping to optimize costs.

  • Privacy and Security: Freeje emphasizes privacy and security, allowing users to keep their personal and business communications separate by adding a virtual business number as a second line on their smartphones. Additionally, the VoIP calls are secure and encrypted, protecting sensitive information.

  • WebRTC Technology: The excellent call quality provided by Freeje is supported by WebRTC technology, ensuring clear and reliable voice communication over the internet.

  • No Roaming Charges: Freeje eliminates roaming charges for SMS and calls, saving users money when traveling internationally.

  • Independent of Geographical Location: Freeje liberates businesses from geographical constraints, enabling them to establish a global presence without being tied to a physical location.

  • Responsive Customer Support: Freeje values its customers and offers responsive customer support, making it easy for users to get assistance when needed.

Overall, Freeje's combination of comprehensive virtual numbers, cost-saving options, privacy features, and reliable communication solutions make it a unique and attractive choice for businesses and individuals looking to enhance their international communication capabilities.

Why should a person choose your product over its competitors?

Freeje's answer:

Freeje's wide range of virtual numbers, cost-effective pricing, privacy features, flexible call handling, and responsive customer support make it a superior choice compared to its competitors. It provides businesses and individuals with the tools they need to efficiently manage their global communication requirements while saving money and ensuring the security of their data.

How would you describe your primary audience?

Freeje's answer:

Freeje's primary audience includes entrepreneurs, small to medium-sized businesses, and remote teams seeking cost-effective and flexible international communication solutions. It is ideal for global e-commerce businesses, digital marketers, and freelancers dealing with international clients. Additionally, travelers, expatriates, and privacy-conscious individuals benefit from Freeje's virtual numbers for keeping personal and business communication separate while staying connected globally.

What's the story behind your product?

Freeje's answer:

Freeje was founded with the vision of revolutionizing international communication and empowering businesses and individuals to connect globally without limitations. The company's commitment to providing reliable communication solutions and exceptional customer support has helped it evolve into a trusted global player in the virtual number space. Today, Freeje stands as a leading provider of virtual numbers, serving a wide range of customers, from individual users seeking privacy to multinational businesses expanding their global presence.

Which are the primary technologies used for building your product?

Freeje's answer:

The primary technologies used to build Freeje's product include WebRTC for high-quality voice communication, VoIP for internet-based calling, cloud computing for scalability, and mobile app development for user accessibility. Data encryption ensures security, and API integration enhances functionality and user experience.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Freeje

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Freeje Reviews

We have no reviews of Freeje yet.
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Social recommendations and mentions

Based on our record, Freeje seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

Freeje mentions (1)

  • VoIP vs Landline vs Cell Phone Calls: What’s the Difference?
    What Is the Difference Between VoIP, Landline, And Mobile Phone Calls? It’s common to hear people refer to mobile phone calls as ‘phone calls.’ But if we’re honest, there’s a lot more to it than that. Telecom companies like Freeje opened up a game changer that is changing how businesses approach their systematized communication: VoIP. Source: almost 2 years ago

What are some alternatives?

When comparing channels.app and Freeje, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CallHippo - Easy to use Phone System with World-Class Support

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.