Software Alternatives & Reviews

Couchers.org VS Vision Helpdesk

Compare Couchers.org VS Vision Helpdesk and see what are their differences

Couchers.org logo Couchers.org

The new alternative to Couchsurfing. Non-profit. Community-focused. Well built.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Couchers.org Landing page
    Landing page //
    2022-04-29

Couchers.org is a non-profit and free platform, built by volunteers and responsible to the couch surfing community, instead of investors. Our goal is to reclaim couch surfing and make it easy and safe for people to connect across cultures, keeping the free-sharing spirit alive and all the amazing travel experiences accessible to everyone. For this we’re including some of the best features from other platforms but tackling the main issues such as: profit incentives, safety, disconnect from community needs, or outdated functionality.

  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Couchers.org

Pricing URL
-
$ Details
free
Platforms
Web
Release Date
2021 April

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Couchers.org features and specs

No features have been listed yet.

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Couchers.org videos

No Couchers.org videos yet. You could help us improve this page by suggesting one.

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Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Couchers.org and Vision Helpdesk)
Travel
100 100%
0% 0
Help Desk
0 0%
100% 100
Hospitality & Travel
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Couchers.org and Vision Helpdesk

Couchers.org Reviews

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Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Social recommendations and mentions

Based on our record, Couchers.org seems to be a lot more popular than Vision Helpdesk. While we know about 59 links to Couchers.org, we've tracked only 1 mention of Vision Helpdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Couchers.org mentions (59)

  • Long-time Couchsurfing user suspended for mentioning "couchers.org" in a private message & remains suspended for not agreeing to ridiculous communication policy
    Last month, after mentioning the phrase "couchers.org" (a free alternative to Couchsurfing) in a private message to another user (who said on her profile that she prefers to be contacted there), I was instantly suspended. Source: 10 months ago
  • Why are there no negative references?
    Yep, it's an issue with couchsurfing, nobody wants to leave a negative reference. This was actively being discussed in couchers.org. I myself felt pretty uncomfortable leaving a neutral reference once. Source: 10 months ago
  • Warmshowers as a host??
    You could also use couchers.org. It's more a follow-up to the broken couchsurfing.com, so a much wider scope. Currently it's free and says it will stay that way, they want to go with volunteer effort. Source: 11 months ago
  • Airbnb vs Camping
    Couchsurfing: my preferred way of touring: you get to meet great and likeminded people, you don't have to lug around camping gear (although it's good to bring an indoor-sleeping bag). The site with name couchsurfing.com is broken. But the oldschool warmshowers.org and the new couchers.org are great! You have to treat this type of hospitality as a gift and not consider it a free service. If you can, hosting others... Source: 11 months ago
  • Backpacking through the states by train for the first time. Any tips?
    Also, I would suggest joining a hospitality org. The best, original one is Servas - www.servas.org - but there's couchers.org, trustroots.org and others. it could help you immensely. Source: 11 months ago
View more

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

What are some alternatives?

When comparing Couchers.org and Vision Helpdesk, you can also consider the following products

Trustroots - Travellers community for sharing, hosting and getting people together.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BeWelcome - Open your door to the world!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Couchsurfing - CouchSurfing is your ticket to explore the world -- from the road or from your own home.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!