What are some alternatives?
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
PhoneBurner - PhoneBurner is a cloud-based power dialer to boost sales productivity
Agile CRM - Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
FluentStream - FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
Zoho Desk - Industry's first context-aware Helpdesk Software
InfoFlo - The most affordable CRM software on the market at a one-time cost with free upgrades for life.