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Converse.JS VS Tidio

Compare Converse.JS VS Tidio and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Converse.JS logo Converse.JS

A free and open-source chat client for your website

Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……
  • Converse.JS Landing page
    Landing page //
    2023-09-28
  • Tidio Landing page
    Landing page //
    2023-09-29

Converse.JS videos

+ Add

Real-Time Chat on the Web How to use XMPP and Converse.js to integrate webchat into any website

Tidio videos

+ Add

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Category Popularity

0-100% (relative to Converse.JS and Tidio)

Converse.JS

Tidio

Customer Support
10 10%
Customer Support
90% 90
Communication
100 100%
Communication
0% 0
Live Chat
0 0%
Live Chat
100% 100
Help Desk
17 17%
Help Desk
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Converse.JS and Tidio

Converse.JS Reviews

We have no reviews of Converse.JS yet.
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Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

Social recommendations and mentions

Based on our record, Converse.JS seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Converse.JS mentions (9)

  • An actually private messaging self hosted server
    I agree. IMHO the best variant is then to use something that is truely free. Like XMPP. There are a lot of servers and many clients to chose from and I can strongly recommend converse.js as a web client. It supports different ways of end to end encryption but I would recommend OMEMO which is basically the same encryption idea that you find in Signal. Source: about 1 year ago
  • Xmpp Bot with its own address.
    Hello, I recently started exploring xmpp, with snikket app and conversejs.org. Source: over 1 year ago
  • Matrix was worth the effort to self host.
    It is Converse.js (https://conversejs.org/) packaged into a one-click install for openfire (from the web admin). So, one-click install for an xmpp web client. Source: over 1 year ago
  • Ask HN: What is your recommended stack for real time chat?
    My choice, because it's the stack I know very well, would be Prosody ( https://prosody.im/ - I'm one of the devs) and a web client such as Converse.js ( https://conversejs.org/ ). XMPP is highly extensible, Prosody is highly modular, which make them a good foundation for building on top of. That said, the right stack is generally the one that matches your requirements, and (if this isn't primarily a learning... - Source: Hacker News / about 2 years ago
  • No white list registering with conversejs.org
    Tried to register with conversejs.org today and got an error "your IP is not whitelisted". Source: about 2 years ago
View more

Tidio mentions (0)

We have not tracked any mentions of Tidio yet. Tracking of Tidio recommendations started around Mar 2021.

What are some alternatives?

When comparing Converse.JS and Tidio, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Lets Chat - Open source self-hosted chat app for small teams

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Userlike - Userlike is free live chat software for website and mobile support.

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