Software Alternatives & Reviews

Converse.JS VS Crisp Chat

Compare Converse.JS VS Crisp Chat and see what are their differences

Converse.JS logo Converse.JS

A free and open-source chat client for your website

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Converse.JS Landing page
    Landing page //
    2023-09-28
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Converse.JS

Categories
  • Customer Support
  • Instant Messaging
  • Communication
  • Team Collaboration
Website conversejs.org
Pricing URL-
Details $
Platforms
-

Crisp Chat

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Live Chat
  • Chatbots
  • Knowledge Base
  • Customer Service
Website crisp.chat
Pricing URL Official Crisp Chat Pricing
Details $freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Converse.JS videos

Real-Time Chat on the Web How to use XMPP and Converse.js to integrate webchat into any website

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Converse.JS and Crisp Chat)
Customer Support
6 6%
94% 94
Communication
100 100%
0% 0
Help Desk
9 9%
91% 91
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Converse.JS and Crisp Chat

Converse.JS Reviews

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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Converse.JS might be a bit more popular than Crisp Chat. We know about 9 links to it since March 2021 and only 7 links to Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Converse.JS mentions (9)

  • An actually private messaging self hosted server
    I agree. IMHO the best variant is then to use something that is truely free. Like XMPP. There are a lot of servers and many clients to chose from and I can strongly recommend converse.js as a web client. It supports different ways of end to end encryption but I would recommend OMEMO which is basically the same encryption idea that you find in Signal. Source: about 1 year ago
  • Xmpp Bot with its own address.
    Hello, I recently started exploring xmpp, with snikket app and conversejs.org. Source: over 1 year ago
  • Matrix was worth the effort to self host.
    It is Converse.js (https://conversejs.org/) packaged into a one-click install for openfire (from the web admin). So, one-click install for an xmpp web client. Source: over 1 year ago
  • Ask HN: What is your recommended stack for real time chat?
    My choice, because it's the stack I know very well, would be Prosody ( https://prosody.im/ - I'm one of the devs) and a web client such as Converse.js ( https://conversejs.org/ ). XMPP is highly extensible, Prosody is highly modular, which make them a good foundation for building on top of. That said, the right stack is generally the one that matches your requirements, and (if this isn't primarily a learning... - Source: Hacker News / about 2 years ago
  • No white list registering with conversejs.org
    Tried to register with conversejs.org today and got an error "your IP is not whitelisted". Source: about 2 years ago
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Crisp Chat mentions (7)

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What are some alternatives?

When comparing Converse.JS and Crisp Chat, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Total.js Messenger - A small, open-source alternative to Slack

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.