Software Alternatives & Reviews

CommCare VS Qualtrics

Compare CommCare VS Qualtrics and see what are their differences

CommCare logo CommCare

The digital platform for impactful frontline work everywhere

Qualtrics logo Qualtrics

Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
  • CommCare Landing page
    Landing page //
    2021-07-28

The most widely-deployed and evidence-based platform for enabling Frontline Workers, CommCare empowers organizations to build their own digital solutions to better deliver services, manage clients, and collect data. Built from the ground up to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors, including health, agriculture, social services & more. CommCare is backed by the strongest evidence base of any digital platform for Frontline Workers, proving CommCare’s positive impact on organizational performance, frontline workers behaviors, and most importantly, client outcomes. CommCare’s technology grows with an organization’s needs. Users can rapidly launch production ready no-code applications in minutes, with confidence that their tools can be integrated into complex, at-scale ecosystems. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability and top-tier security that meets rigorous standards including GDPR, HIPAA, and SOC-2.

  • Qualtrics Landing page
    Landing page //
    2023-07-27

CommCare features and specs

  • Unlimited data storage: All CommCare subscription plans provide unlimited data storage, including unlimited storage for data collected in form submission as well as all application data.
  • Surveys: Collect data via mobile surveys. CommCare supports dozens of question types, including text, multiple choice, numeric, media capture (image, audio, video, signature), and advanced questions (GPS, barcodes, android app callouts).
  • Lookup tables: Allow your mobile applications to “look up” information from an external data set. Lookup tables are useful for when you want to reference large amounts of information, such as Weight-for-Age Z Score tables for nutrition projects or extensive geographical locations.
  • Case Management: Basic case management enables users of the CommCare Mobile app to register an entity (people, items of interest, etc.), then collect additional data on that entity over time.
  • Case sharing: Case sharing allows groups of CommCare Mobile users to access data from each other's cases. Case sharing is a powerful tool for field teams that share data collection tasks across tracked entities. It also enables referral workflows by allowing team members to view and update shared cases.
  • Decision support: Complex workflows have the ability to track people and other entities over time and can include complex branching logic and rules for parsing and responding to messages. Organizations that support frontline workers or stock tracking often need complex workflows as opposed to simple workflows (which normally just support data collection).
  • Multiple Languages: Switch between multiple languages in your application, including non-roman character languages. For faster translations, use the “bulk upload” feature.
  • Multimedia Integration : CommCare applications can include multimedia such as images, audio, and video, which can be used for counseling or to aid low-literate users.
  • Data Export: Export your CommCare data—including form submissions and case data—for use in 3rd party tools. Leverage built-in tools to customize your exports by date, user group, and more.
  • Data exploration: View data submitted by your field staff with built-in reports showing case information and form submissions, complete with current and historical values.
  • Performance report: View pre-built reports to get a high-level overview of key indicators and drill down into your data.
  • Report builder: Create custom reports from data collected in your CommCare applications, and schedule automated emails to share those custom reports on a recurring schedule. Subscription plans with Report Builder include up to 5 saved reports.
  • Data cleaning: Ensure your CommCare data is clean and accurate using data cleaning features to edit erroneous or incorrect form submissions and archive test data.
  • Power BI & Tableaux integration: Send your CommCare data directly to Microsoft Power BI or Tableau for beautiful reporting and deep analytics. CommCare's integration employs OData feeds, enabling you to automatically refresh your data directly from Power BI and Tableau.
  • Excel dashboards: Set up a real-time link between a form or case export on HQ and a preconfigured Excel report. Excel calculations and graphs will update automatically on a regular basis as new data comes in.
  • Bulk user upload: Create and update your mobile worker groups, usernames, passwords, and other information in bulk through an easy excel import/export tool.
  • One way messaging: Configure outbound SMS systems that can be sent to both mobile workers and clients for broadcast messaging and targeted reminders.
  • SMS gateways: Sending and receiving automated SMS messages requires communicating with mobile networks. This is the job of SMS gateways. Dimagi’s SMS system comes with a gateway to a variety of countries worldwide. We provide a number of incoming and outgoing messages using our gateways included with each plan, Standard and above.
  • 3rd Party Integrations: CommCare has a whole ecosystem of integrations to explore.
  • Enterprise web apps: Manage complex case management use cases, on-click integration with AWS connect, automatic address capture, custom on-click integrations.
  • Enterprise management tools: Multiple tools, dashboards, and security features to enable global administration of CommCare throughout the organisation.
  • GDPR Compliance Ready: We are fully GPDR Complaint, and offer Data Processing Agreements on all plans. We offer customizations to our standardized DPA only on your Advanced plan. This is primarily because customizations creates additional and permanent overhead on our multiple teams.
  • Two Factor Authentication (2FA): Turn on two-factor authentication for your web user to add a second level of authentication and make your account more secure. For projects on Advanced plans, you can enforce two-factor authentication for all members of your project.
  • HIPAA compliance assurance: You might prefer or require HIPAA compliance if you are concerned about having the highest standards of security regarding your projects' personal health information. Standard hosting is also secure, but not signed off as officially compliant with HIPAA certified hosting. Under the Advanced and above plans, Dimagi ensures that all data that is collected and hosted on CommCareHQ meets the essential security and availability requirements for HIPAA compliance. Dimagi also gives access to signing a HIPAA Business Associate Agreement (BAA) for the Advanced and above plans.
  • Full support: Online academy, direct mail, phone, guaranteed response time, guaranteed follow-up time, bug-fixing support, paid onboarding, customer success team.

Qualtrics features and specs

No features have been listed yet.

CommCare videos

CommCare Introduction Part 1: Your First Application

More videos:

  • Review - [CommCare Webinar] Using Case Management
  • Tutorial - CommCare Onboarding Video #1: How to Set Up Your First CommCare Mobile Application
  • Demo - About CommCare

Qualtrics videos

No Qualtrics videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to CommCare and Qualtrics)
Form Builder
5 5%
95% 95
Surveys
4 4%
96% 96
Forms And Surveys
4 4%
96% 96
Mobile App Dev Platform
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CommCare and Qualtrics

CommCare Reviews

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Qualtrics Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Qualtrics is one of the most famous experience management companies and has intelligent user feedback tools in its array. It allows you to collect feedback at every meaningful touchpoint and instantly interpret their comments. Using Qualtrics, you can start conversations with customers on any channel and convert their feedback into insights that help improve customer...
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Qualtrics is a survey tool designed for enterprises. This means their pricing is less competitive than that of Typeform. Qualtrics also requires a higher level of sophistication, and there is a steeper learning curve to using the tool.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
The major drawback of Qualtrics is that it's both expensive and has a certain learning curve. Thus, if you're an individual or a small business, Qualtrics's most definitely going to be an overkill for your needs.
11 Best Typeform Alternatives to Check-in 2022
Qualtrics is another TypeForm competitor that pushes the boundaries of what a survey and feedback tool can accomplish. With over 100 question types and tons of survey templates paired having survey logic and email triggers, it is ideal for customer feedback surveys. The real-time analysis tool of Qualtrics also allows users to export the results to either CVS or SPSS, this...
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
One of Qualtrics’ clients, BMW, was looking to create a seamless customer experience. The team at BMW North America employed Qualtrics XM to explore new workflows existing within the company and make dealerships more customer-centric.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Qualtrics seems to be a lot more popular than CommCare. While we know about 11 links to Qualtrics, we've tracked only 1 mention of CommCare. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CommCare mentions (1)

  • Custom Fillable Form Help
    These are mainly used for collecting research data, however their flexibility could make them useful for your need. Redcap (https://projectredcap.org/about/) you can design a complex form, has a mobile app KoboToolbox - the we form builder can handle complex forms, has a mobile app CommCare (https://dimagi.com/commcare/) a you can design and track cases over a long processes. Source: about 1 year ago

Qualtrics mentions (11)

  • Qualtrics studies don't load unless you use incognito mode
    I use Adblock Plus on Firefox, and what I had to do was add qualtrics.com to the "Allowlisted websites" area. Source: 11 months ago
  • /r/mturk Daily Discussion - June 01, 2023
    I had the same problem. It looks like it was related to my ad blocker (I use Adblock Plus). Adding qualtrics.com to its allowed list resolved the issue. Source: 11 months ago
  • Ad Blocker
    It doesnt matter really, However in some HIT's an ad blocker can actually keep the page from loading. I had a few instances where the page loaded nothing because I guess the ad blocker detected it as an ad. You can always whitelist worker.mturk.com and also qualtrics.com links in your ad blocker and still keep the ad blocker on. I use Ublock origin and I have the same links whitelisted so the ad blocker doesnt... Source: about 1 year ago
  • Benin Objects of Brighton Museum - Survey
    My blockers seem to hate qualtrics.com. Source: about 1 year ago
  • Study on Formula E. Just 90 people left. Please help us (+18)
    We are a group of students at University and we're studying Formula E and its marketing. We are currently running a study about how different types of ads affect user engagement. We would love to invite you to participate in our survey. It is a very short survey and should take about 5 minutes to complete it. We have made use of https://qualtrics.com/ to design our survey and the survey will be entirely anonymous.... Source: over 1 year ago
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What are some alternatives?

When comparing CommCare and Qualtrics, you can also consider the following products

SurveyCTO - Collect data you can trust Offline or online, in the field, on the street, or in the lab.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Open Data Kit - The Open Data Kit community produces free and open-source software for collecting, managing, and using data in resource-constrained environments.

Google Forms - Simple web forms from Google.

DHIS2 - Manage aggregate data with a flexible data model which has been field-tested for more than 15 years.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!