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CloudTalk VS Jama Connect

Compare CloudTalk VS Jama Connect and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

Jama Connect logo Jama Connect

The Leader in Requirements Management Solutions
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Jama Connect Landing page
    Landing page //
    2023-07-06

Jama Connect® creates Living Requirements™ management that forms a digital thread through siloed development, test, and risk activities. Provide end-to-end compliance, risk mitigation, and process improvement with our intuitive, award-winning platform.

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Jama Connect

Website
jamasoftware.com
Pricing URL
Official Jama Connect Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Jama Connect features and specs

No features have been listed yet.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Jama Connect videos

+ Add

Getting Started with Jama Connect: Reviews

More videos:

  • Review - Getting Started with Jama Connect: Introduction

Category Popularity

0-100% (relative to CloudTalk and Jama Connect)

CloudTalk

Jama Connect

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Jama Connect

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Jama Connect Reviews

The Ultimate List of 20 Best AI Work Management Tools
Notion AI: enhances content organization and collaboration by leveraging artificial intelligence to categorize, retrieve, and prioritize information, facilitating seamless knowledge management and improved team productivity within the Notion platform.
Source: ppm.express
Breeze vs. Notion - The best Notion alternative is Breeze
Notion is like a sheet of paper with no direction or workflow. It has endless ways to use it and everybody in your team can use it differently. Notion lacks the structure that you need to manage your task, projects, and work.
Source: www.breeze.pm
Best 25 Software Documentation Tools 2023
Notion is a powerful collaboration and documentation tool that allows teams to create, organize, and share documentation, project management tasks, and notes in a flexible and customizable manner.
Source: www.uphint.com
11 Best Note-Taking Apps to Help You Stay Organized at Productive in 2021
Notion is a versatile tool. It lets you take notes, create databases and spreadsheets, and set up boards and tickets for project management. (It also comes with editable templates if you’re overwhelmed by the blank page.) Notion works by creating “blocks” of basic elements within pages, which offers flexibility, but can make the app a bit cumbersome if all you want to do is...
Source: builtin.com
10 Best Note Taking Apps for Windows in 2020
Notion has been described as the organizational note-taking application that can take all the information from Google Docs, Google Sheets, and other databases and combine them into one organizational app. Notion can be used individually or in an office or group setting. Not only is Notion used for creating notes and documents, but you can also assign tasks, create questions...
Source: authoritywebsiteincome.com

What are some alternatives?

When comparing CloudTalk and Jama Connect, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Visual Studio Team Services - Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

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