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Cloud Contact Center VS Gong

Compare Cloud Contact Center VS Gong and see what are their differences

Loach
Say goodbye to unachieved OKRs with Loach, an OKR management solution that empowers your team to seamlessly align their daily work with quarterly objectives, creating clarity, focus, and inevitable goal achievement. featured
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Cloud Contact Center logo Cloud Contact Center

Omni-channel communications management and call tracking

Gong logo Gong

Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.
  • Cloud Contact Center Landing page
    Landing page //
    2023-10-05
  • Gong Landing page
    Landing page //
    2023-09-20

Cloud Contact Center

Categories
  • Project Management
  • Time Tracking
  • Task Management
  • eBook Manager
Website genesys.com
Pricing URL-
Edit details

Gong

Categories
  • CRM
  • Sales
  • Call Tracking And Analytics
  • Sales Tools
Website gong.io
Pricing URL Official Gong Pricing
Edit details

Cloud Contact Center videos

No Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

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Gong videos

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Stagg Music 26" Chau Gong & 20" Wind Gong Review

More videos:

  • Review - What Happens In A Gong Bath
  • Review - Prog Review 444 - Flying Teapot - Gong

Category Popularity

0-100% (relative to Cloud Contact Center and Gong)

Cloud Contact Center

Gong

Time Tracking
100 100%
Time Tracking
0% 0
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Cloud Contact Center and Gong. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Gong seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloud Contact Center mentions (0)

We have not tracked any mentions of Cloud Contact Center yet. Tracking of Cloud Contact Center recommendations started around Mar 2021.

Gong mentions (5)

  • Here is a shitty GPT4 created Chris Orlob post, and it is better advice than his past 20 posts.
    #sales #salestips #activelistening #storytelling #confidence #gong.io -----. Source: 12 months ago
  • Anyone tired of all the grifting happening in the AI space recently?
    * I also like reading marketing and sales data from places like gong.io, and one of their most amusing and frequent observations is how buyers increasingly don't want to talk to humans. And this observation stretches back a few years, too, I can't imagine it being better now than then. Source: about 1 year ago
  • Getting Into SaaS Sales -Starters Guide (Long Post)
    Gong.io This link is really good from them regarding sales objections, especially for prospecting https://www.gong.io/blog/how-to-handle-any-sales-objection/. Source: about 1 year ago
  • I’ve been offered an SDR role in SaaS and had some questions. Help!
    Yes, you would usually have software that tracks the calls, something like gong.io. Source: over 1 year ago
  • Magento 1 End of Life - Braintree and Paypal Taking Action by End of Month. Is migration the only option?
    Thanks for the feedback - the "new message" is just a live chat notification that someone is available to talk if you have questions. It's from a company called Drift, and it's in use by thousands of companies around the world. Not a scam, nor is it tracking you. You'll see the same one on www.snowflake.com or gong.io for example. Ecommerce sites especially have similar chat functions to engage with customers. Source: almost 3 years ago

What are some alternatives?

When comparing Cloud Contact Center and Gong, you can also consider the following products

calibre - Ebook manager, viewer & converter

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Outreach - Outreach Is Your Sales Communication Platform

DeskTime - DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

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