Software Alternatives & Reviews

Cloud Call Center VS iKcon Infotech

Compare Cloud Call Center VS iKcon Infotech and see what are their differences

Cloud Call Center logo Cloud Call Center

The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Take a free trial today

iKcon Infotech logo iKcon Infotech

iKconinfotech's Call Center is best for Business
  • Cloud Call Center Landing page
    Landing page //
    2023-07-15
  • iKcon Infotech Landing page
    Landing page //
    2022-06-04

We provide solutions according to our Customer needs. On-premise, Public Cloud, Private cloud or Hybrid deployments.

Cloud Call Center

Categories
  • Communication
  • Call Center Solution
  • VoIP
  • Call Center Software
Website salesforce.com
Pricing URL-

iKcon Infotech

Categories
  • Communication
  • VoIP And SIP
  • VoIP
  • Call Center Solution
  • Cloud Contact Center
Website ikconinfotech.com
Pricing URL Official iKcon Infotech Pricing

Cloud Call Center features and specs

No features have been listed yet.

iKcon Infotech features and specs

  • Easy to Set-up and use: Easy and Customizable UI provides ease to your clients.
  • IVR: Take phone support to a whole new level with a flexible and highly customizable Interactive Voice Response (IVR) software.
  • Unified Agent Workbench: Single window workbench to helps call center agents to reduce average handling time (AHT).
  • User And Group Management: Edit, change or add users of all permission levels.
  • Extensions: Create extensions for phones to register to and an option to receive emails on missed calls.

Cloud Call Center videos

Cloud Call Center vs On-Premise Call Center

More videos:

iKcon Infotech videos

No iKcon Infotech videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Cloud Call Center and iKcon Infotech)
Communication
51 51%
49% 49
VoIP
51 51%
49% 49
Call Center Solution
52 52%
48% 48
Call Center Software
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Cloud Call Center and iKcon Infotech, you can also consider the following products

Adore VOIP Billing - Adore Infotech is the leading company of VoIP Providers for Business. We offer VoIP Software, SIP Server solutions to fulfill Your Business needs.

Ecosmob Call Center Solution - Ecosmob provides call center and contact center solutions and that gives your customer service team the tools they need for accurate routing & faster call resolution.

TMC SNAP - Billing and Invoicing

Voiptime Cloud - Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Convoso - Call center solution to covert leads faster