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ClickTale VS Smartlook

Compare ClickTale VS Smartlook and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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ClickTale logo ClickTale

Improve digital customer experience and increase conversion rates with our suite of website heatmaps, conversion funnels, session playback and form analytics.

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • ClickTale Landing page
    Landing page //
    2023-07-26
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

ClickTale

Categories
  • Web Analytics
  • Analytics
  • Heatmaps
  • User Analytics
Website contentsquare.com
Pricing URL Official ClickTale Pricing
Details $-
Edit details

Smartlook

Categories
  • Web Analytics
  • Analytics
  • Heatmaps
  • Visitor Recordings
  • Conversion Funnels
  • Event Tracking
  • User Analytics
  • User Monitoring
  • UX
  • User Experience
  • Form Analytics
  • Mobile Analytics
  • Mobile Recordings
  • Mobile Testing
  • Mobile Heatmaps
Website smartlook.com
Pricing URL Official Smartlook Pricing
Details $freemium
Edit details

ClickTale videos

+ Add

Clicktale Review - Indepth Look at Heatmaps and Visitor Mov

More videos:

  • Review - ClickTale Review Video
  • Review - Clicktale Review and Special Offer for MarketingProfessor.com Subscribers

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to ClickTale and Smartlook)

ClickTale

Smartlook

Web Analytics
15 15%
Web Analytics
85% 85
Analytics
16 16%
Analytics
84% 84
Heatmaps
20 20%
Heatmaps
80% 80
Session Recording And Playback
100 100%
Session Recording And Playback
0% 0

User comments

Share your experience with using ClickTale and Smartlook. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickTale and Smartlook

ClickTale Reviews

8 Awesome Web Usability Testing Apps for your Startup
ClickTale offers an easy to use platform that helps you analyse, understand and improve how your website & mobile users interact with your website/App. Their features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of other usability testing tools.
Source: techbloke.com

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
Source: www.socialpros.co
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.
Source: siterecording.com

Social recommendations and mentions

Based on our record, Smartlook should be more popular than ClickTale. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickTale mentions (1)

  • Eero uploading user tracking data?
    Https://contentsquare.com/clicktale/ is all I could find. Source: about 1 year ago

Smartlook mentions (2)

What are some alternatives?

When comparing ClickTale and Smartlook, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Inspectlet - Google Analytics tells you what, Inspectlet tells you why.

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

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