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ClickDesk VS Olark

Compare ClickDesk VS Olark and see what are their differences

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ClickDesk logo ClickDesk

Leading live chat and help desk software. Customize your chat widget, interact with web visitors in real time, answer customer tickets and boost conversions

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • ClickDesk Landing page
    Landing page //
    2018-09-30
  • Olark Landing page
    Landing page //
    2023-07-05

ClickDesk videos

+ Add

clickdesk livechat review

More videos:

  • Review - ClickDesk Screen Sharing Review
  • Tutorial - ClickDesk live chat setup tutorial - Dashboard

Olark videos

+ Add

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to ClickDesk and Olark)

ClickDesk

Olark

Customer Support
10 10%
Customer Support
90% 90
Help Desk
14 14%
Help Desk
86% 86
Live Chat
12 12%
Live Chat
88% 88
CRM
12 12%
CRM
88% 88

User comments

Share your experience with using ClickDesk and Olark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickDesk and Olark

ClickDesk Reviews

A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickDesk mentions (0)

We have not tracked any mentions of ClickDesk yet. Tracking of ClickDesk recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing ClickDesk and Olark, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Crisp Chat - Multi-channel customer support software

Pure Chat - Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

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