Software Alternatives & Reviews

Clickacall VS channels.app

Compare Clickacall VS channels.app and see what are their differences

Clickacall logo Clickacall

We want to improve how online businesses speak with their customers and users, using face to face live video calls.

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.
  • Clickacall Landing page
    Landing page //
    2021-07-31
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

Clickacall

Categories
  • Technology
  • Video Call
  • Communication
  • Business & Commerce
Website ww1.clickacall.live
Pricing URL Official Clickacall Pricing
Details $-
Platforms
-

channels.app

Categories
  • Communication
  • CRM
  • Enterprise Communication
  • Help Desk
Website channels.app
Pricing URL Official channels.app Pricing
Details $freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

Clickacall videos

Clickacall Review and Tutorial: AppSumo Lifetime Deal

More videos:

  • Review - Clickacall lets you receive calls from anyone, anywhere, and at any time with one click

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Category Popularity

0-100% (relative to Clickacall and channels.app)
Communication
49 49%
51% 51
Technology
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Video Call
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clickacall and channels.app

Clickacall Reviews

  1. Don't know if this company is still active or not

    No revert or no way to reach anyone from this company. Have tried to set-up calls or connection with the company to take their services, but nothing worked and never got any response after months of trying. Then took a free trial and again after the expiration of the trial, there was no response. Wanted to take up the paid services but found no way to do that too. On expiration of trial period, it asked us to add credit card details but there was no way to choose a plan. So there is no way we would know how much they might have deducted on adding the credit card. Don't know if this company is still active or not

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

What are some alternatives?

When comparing Clickacall and channels.app, you can also consider the following products

Daily.co for Intercom - Free video calls & screen shares embedded in Intercom

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Sales Sling - Cloud based auto dialer & lead management platform

CloudTalk - Work locally, grow globally