To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Categories |
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Website | ww1.clickacall.live |
Pricing URL | Official Clickacall Pricing |
Details $ | - |
Platforms |
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Website | channels.app |
Pricing URL | Official channels.app Pricing |
Details $ | freemium |
Platforms |
No revert or no way to reach anyone from this company. Have tried to set-up calls or connection with the company to take their services, but nothing worked and never got any response after months of trying. Then took a free trial and again after the expiration of the trial, there was no response. Wanted to take up the paid services but found no way to do that too. On expiration of trial period, it asked us to add credit card details but there was no way to choose a plan. So there is no way we would know how much they might have deducted on adding the credit card. Don't know if this company is still active or not
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