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Click2Coach VS NICE inContact

Compare Click2Coach VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Click2Coach Landing page
    Landing page //
    2023-09-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Click2Coach videos

+ Add

Ron Strandin, Click2Coach Cloud

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Click2Coach and NICE inContact)

Click2Coach

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
5 5%
Communication
95% 95
Enterprise Communication
0 0%
Enterprise Communication
100% 100
HR Tools
100 100%
HR Tools
0% 0

User comments

Share your experience with using Click2Coach and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and NICE inContact

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Click2Coach and NICE inContact, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CloudCall - Communication software for your CRM

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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