Software Alternatives & Reviews
Register | Login

Cherwell VS Jira Service Desk

Compare Cherwell VS Jira Service Desk and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cherwell logo Cherwell

Cherwell is an IT service management software solution.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Cherwell Landing page
    Landing page //
    2023-05-10
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Cherwell

Categories
  • Help Desk
  • Service Desk
  • IT Management
  • Project Management
Website cherwell.com
Edit details

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com
Edit details

Cherwell videos

+ Add

Marloe Cherwell Review A Beautiful And Affordable Dressy Fusion Of Past And Present

More videos:

  • Review - Cherwell valley services review
  • Demo - Cherwell IT Service Management (ITSM) Demo Overview

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Cherwell and Jira Service Desk)

Cherwell

Jira Service Desk

Help Desk
17 17%
Help Desk
83% 83
Service Desk
27 27%
Service Desk
73% 73
Project Management
13 13%
Project Management
87% 87
IT Service Management
100 100%
IT Service Management
0% 0

User comments

Share your experience with using Cherwell and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Cherwell and Jira Service Desk

Cherwell Reviews

We have no reviews of Cherwell yet.
Be the first one to post

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Cherwell and Jira Service Desk, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BMC Remedy - IT Service Management Suite

Loading...