Software Alternatives & Reviews

ChatWoot VS Firebase

Compare ChatWoot VS Firebase and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Firebase logo Firebase

Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Firebase Landing page
    Landing page //
    2023-10-20

ChatWoot

Categories
  • Customer Support
  • Live Chat
  • Support
  • Help Desk
  • Customer Engagement
Website chatwoot.com
Pricing URL Official ChatWoot Pricing
Details $freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Firebase

Categories
  • Developer Tools
  • App Development
  • Backend As A Service
  • Realtime Backend / API
  • API Tools
Website firebase.google.com
Pricing URL Official Firebase Pricing
Details $-
Platforms
-

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Firebase features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Firebase videos

Is Firebase a Good Long Term Solution?

More videos:

Category Popularity

0-100% (relative to ChatWoot and Firebase)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
App Development
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Firebase

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Firebase Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
That’s a wrap: 6 best serverless backend for your next project! If you like Firebase, check out Rowy, our Firebase content management system.
Source: www.rowy.io
What is AWS Amplify? - AWS Amplify Alternatives
The Google Firebase feature set includes a wide variety of components, some of which are file storage, application programming interfaces (APIs), cloud hosting, intelligent analytics, and real-time databases.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Although Firebase has some limitations, many online web and mobile applications are still running on Firebase. Likewise, BuiltWith confirms that 396,531 live websites on the internet utilize Firebase. Correspondingly, 2953 companies and 32113 developers claim to use Firebase for different tech stacks on StackShare.
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
With Google’s Firebase, you can build apps fast, without managing infrastructure. Firebase gives you functionality like analytics, databases, messaging and crash reporting so you can move quickly and focus on your users. Firebase is built on Google infrastructure and scales automatically, for even the largest apps. Firebase offers great integrations with Google Ads, Admob,...
Convex vs. Firebase
"Firebase" actually refers to two separate products: Firebase Realtime Database and Cloud Firestore. This discussion focuses on Cloud Firestore because it's the newer, more scalable Firebase offering.
Source: docs.convex.dev

Social recommendations and mentions

Based on our record, Firebase seems to be a lot more popular than ChatWoot. While we know about 246 links to Firebase, we've tracked only 5 mentions of ChatWoot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: 12 months ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Firebase mentions (246)

  • Mastering Firebase: A Comprehensive Guide to CRUD Operations
    Firebase, a well-known backend platform, is widely utilized for building Serverless or Headless web and mobile applications. This discussion will delve into executing comprehensive CRUD (Create, Read, Update, Delete) operations within Firebase. CRUD operations serve as fundamental building blocks for both web and mobile applications. To initiate this process, create a new project in the Firebase Console.... - Source: dev.to / about 1 month ago
  • What is really an API? Examples, Code + History
    For example, you can rely on the powerful OAuth by Okta to handle your Auth services, Flutterwave payment gateway to accept payment, and Google Firebase Messaging to manage notifications. - Source: dev.to / about 2 months ago
  • The 2024 Web Hosting Report
    Backend as a Service (BaaS) goes back to early 2010’s with companies like Parse and Firebase. These products integrated everything a backend provides to a webapp in a single, integrated package that makes it easier to get started and enables you to offload some of the devops maintenance work to someone else. - Source: dev.to / 2 months ago
  • How to Do Authorization - A Decision Framework: Part 1
    Google Firebase is one of the pioneers to integrate access policies into the database. It's a NoSQL data store that holds documents in collections and allows you to define security rules for object access. When making queries and mutations, Firebase checks if the request operates over objects the user can access and rejects it if it does not. - Source: dev.to / 4 months ago
  • Hacktoberfest Week 4 PR
    TanyaAja is an anonymous question bank platform. Once set up, you can get your own web app where others can submit questions to you. Those who post questions are authenticated via Firebase, and their questions are stored in your Notion database. It also uses Next.js and Shadcn UI. The default templates to set up the app is in Indonesian, but users are able to customize these templates to change the wordings. - Source: dev.to / 6 months ago
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What are some alternatives?

When comparing ChatWoot and Firebase, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Supabase - An open source Firebase alternative

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

OneSignal - Customer engagement platform used by over 1 million developers and marketers; the fastest and most reliable way to send mobile and web push notifications, in-app messages, emails, and SMS.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Android Studio - Android development environment based on IntelliJ IDEA