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Chatra VS Intercom

Compare Chatra VS Intercom and see what are their differences

BoldDesk
Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
featured

Chatra logo Chatra

Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Chatra Landing Page
Chatra Landing Page
Intercom Landing Page
Intercom Landing Page

Chatra details

Categories
Customer Support Help Desk CRM
Website chatra.com  
Pricing URL-

Intercom details

Categories
CRM Customer Iteraction Customer Messaging Customer Support Live Chat
Website intercom.com  
Pricing URL Official Intercom Pricing  

Chatra videos

+ Add

Chatra.io Live Chat Review

More videos:

  • Review - I am Chatra || अपना प्यारा शहर चतरा || Chatra Vlogs 02
  • Tutorial - How To Set Up Chatra - Live Chat Software For Businesses

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Chatra and Intercom)

Chatra

Intercom

4
4%
Customer Support
96%
96
5
5%
Help Desk
95%
95
3
3%
CRM
97%
97
5
5%
Live Chat
95%
95

Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatra and Intercom

Chatra Reviews

We have no reviews of Chatra yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

alternatives to Tawk.to - Tiledesk Free Live Chat
After a long discussion, we decided to put the Intercom on this list. It’s an expensive tool but very powerful for customer engagement. Intercom offers chatbots, helpdesks, and a high level of customization. Intercom chatbots are using the power of artificial intelligence, and they can provide more accurate answers by passing the time and also generate new leads.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Intercom features the regular tools a CRM/helpdesk software should have. This includes chatbots and helpdesk to track all customer queries. But Intercom has an added focus on lead qualification and nurturing. Their service packages help you sort your leads into categories while handling regular customer queries.
Source: www.tidio.com
15 Mailchimp Alternatives for SaaS Companies
Intercom's pricing is complex and impossible to quote here. The tool calculates the price based on the solution you need, the number of seats, and the number of unique people you have reached in the past month. For that reason, your monthly fee for using the platform can vary from month to month.
Source: userlist.com
"Pay 880$ per month" - Intercom
I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you...
Source: www.indiehackers.com
11 Best Help Desk Software to Totally Check out in 2020!
Do not fret if you experience a steep learning curve. The guided product tour helps delve deeper to understand the help desk tool and make the most of it. Intercom also provides a list of efficient features to automate workflow to make it smarter and more effective. Some of the best features of Intercom includes customizable branding, autoresponders, mobile optimised emails,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Chatra mentions (0)

We have not tracked any mentions of Chatra yet. Tracking of Chatra recommendations started around Mar 2021.

Intercom mentions (5)

  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. - Source: Reddit / 8 months ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. - Source: Reddit / 9 months ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. - Source: Reddit / 10 months ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. - Source: Reddit / 10 months ago
  • I'm trying to move from support ticket system to a community based forum/chat
    We are using https://crisp.chat/ its cheaper than other but if you have budget you can use intercom.com or If you like to have a free and opensource solution you can use https://www.tawk.to/. - Source: Reddit / over 1 year ago

What are some alternatives?

When comparing Chatra and Intercom, you can also consider the following products

Crisp Chat - Multi-channel customer support software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

Drift - A messaging app that helps you grow your business.

Chatra vs Crisp Chat
Chatra vs Freshdesk
Chatra vs Chatlio
Chatra vs Zendesk
Chatra vs Chaport Live Chat
Chatra vs Drift
Intercom vs Crisp Chat
Intercom vs Freshdesk
Intercom vs Chatlio
Intercom vs Zendesk
Intercom vs Chaport Live Chat
Intercom vs Drift

User reviews

Share your experience with using Chatra and Intercom. For example, how are they different and which one is better?
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