Software Alternatives & Reviews

Chatlio VS Crisp Chat

Compare Chatlio VS Crisp Chat and see what are their differences

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
Chatlio Landing Page
Chatlio Landing Page
Crisp Chat Landing Page
Crisp Chat Landing Page

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Chatlio details

Customer Support Help Desk Live Chat
Pricing URL Official Chatlio Pricing  
Details $-

Crisp Chat details

Customer Support Help Desk CRM Live Chat Chatbots Knowledge Base Customer Service
Pricing URL Official Crisp Chat Pricing  
Details $freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Category Popularity

0-100% (relative to Chatlio and Crisp Chat)


These are some of the external sources and on-site user reviews we've used to compare Chatlio and Crisp Chat

Chatlio Reviews

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Crisp Chat Reviews

alternatives to - Tiledesk Free Live Chat
Another powerful free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
The 10 Best Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Crisp Chat might be a bit more popular than Chatlio. We know about 4 links to it since March 2021 and only 3 links to Chatlio. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. - Source: Reddit / about 1 year ago
  • I built - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. - Source: Reddit / over 1 year ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 2 years ago

Crisp Chat mentions (4)

  • If you run a one-person business, what are the issues you're battling with?
    My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is i. - Source: Reddit / 3 months ago
  • How long did it take your business to see a positive revenue?
    If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). - Source: Reddit / 10 months ago
  • Rest API : After CRUD
    Chappe Created by the company behind the Crisp messaging platform for their own documentation it has the advantage of havint the possibility to integrate a APIBlueprint specification document to generate a nice interface to browse your endpoints. Alas, no OpenAPI plugin seems available at the moment... Since the project is open-source maybe in the future ?... - Source: / over 1 year ago
  • PH launch today, tell me what I'm doing wrong
    Alternative option for for chat-box on the website, which is free: - Source: Reddit / about 1 year ago

What are some alternatives?

When comparing Chatlio and Crisp Chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat. - is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Talkus - Chat with your website users from Slack

Chatra - Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

User reviews

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