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Grasp VS Helprace

Compare Grasp VS Helprace and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Grasp logo Grasp

Make conversations count

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

  • Helprace Landing page
    Landing page //
    2021-10-03

Grasp videos

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WhatsApp customer service in Casengo

More videos:

  • Tutorial - Casengo Basics: Learn how to Casengo in two minutes
  • Review - Bad Movie Review: The Loreley's Grasp
  • Review - The Lucid Nightmare - The Loreley's Grasp Review
  • Review - Grasp surfskate | review

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to Grasp and Helprace)

Grasp

Helprace

Customer Support
32 32%
Customer Support
68% 68
Help Desk
27 27%
Help Desk
73% 73
CRM
100 100%
CRM
0% 0
Customer Service
24 24%
Customer Service
76% 76

User comments

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What are some alternatives?

When comparing Grasp and Helprace, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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