Software Alternatives & Reviews

Grasp VS GetSatisfaction

Compare Grasp VS GetSatisfaction and see what are their differences

Grasp logo Grasp

Make conversations count

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Grasp

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Customer Service
Website getgrasp.com
Pricing URL Official Grasp Pricing

GetSatisfaction

Categories
  • Help Desk
  • Customer Feedback
  • Customer Support
  • Feedback
Website getsatisfaction.com
Pricing URL Official GetSatisfaction Pricing

Grasp videos

WhatsApp customer service in Casengo

More videos:

  • Tutorial - Casengo Basics: Learn how to Casengo in two minutes
  • Review - Bad Movie Review: The Loreley's Grasp
  • Review - The Lucid Nightmare - The Loreley's Grasp Review
  • Review - Grasp surfskate | review

GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Grasp and GetSatisfaction)
Customer Support
28 28%
72% 72
Help Desk
21 21%
79% 79
Customer Feedback
0 0%
100% 100
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grasp and GetSatisfaction

Grasp Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...

What are some alternatives?

When comparing Grasp and GetSatisfaction, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.