Software Alternatives & Reviews

Canny VS UserVoice

Compare Canny VS UserVoice and see what are their differences


Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Canny Landing Page
Canny Landing Page
UserVoice Landing Page
UserVoice Landing Page

Canny details

Categories
Customer Feedback Feedback User Feedback
Website canny.io  
Pricing URL Official Canny Pricing  
Details $ $50.0 / Monthly (100 tracked users)

UserVoice details

Categories
Feedback Customer Feedback User Feedback Help Desk
Website uservoice.com  
Pricing URL-
Details $-

Canny videos

How to Collect Customer Feedback Using Canny.io

UserVoice videos

UserVoice Review

More videos:

  • - How to Use Customer Feedback on Your Product by UserVoice CEO
  • - UserVoice

Category Popularity

0-100% (relative to Canny and UserVoice)
58
58%
42%
42
57
57%
43%
43
52
52%
48%
48
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare Canny and UserVoice

Canny Reviews

30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, Canny should be more popular than UserVoice. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Canny mentions (9)

  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? - Source: Reddit / 4 months ago
  • Ask HN: Who is hiring? (September 2021)
    Canny | Senior Full-Stack Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 10 person team, $2m+ annual recurring revenue * Over 1,000 customers, including industry-leading companies like Ahrefs, Bench, CircleCI, and Compass * 100% remote, distributed across US, Canada, Italy, Turkey, and Estonia *... - Source: Hacker News / 5 months ago
  • The number one reason startups fail
    Democratize user feedback. Tools like SleekPlan and Canny.io allow you to continually get feedback from users and know what is most important to them. Some companies, like Notion, have created active Reddit communities with lots of user feedback. I don't have a favorite guide on this so feel free to share one if you do. - Source: Reddit / 6 months ago
  • What unconventional ways have you found of listening to customers?
    For product feedback, a tool like canny works well for us. Allows users to submit feedback, vote on existing feedback, and best of all for us: you can push it through intercom. - Source: Reddit / 8 months ago
  • Who cares about the thread?
    Yeah, not much interaction, unclear thin roadmap that changed a bit too much for my taste. New upsells instead of improvements to Base, only minor things. Urgh. Get something like https://canny.io/ setup and interact publicly with your customers. - Source: Reddit / 9 months ago
View more

UserVoice mentions (5)

  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / about 21 hours ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? - Source: Reddit / 4 months ago
  • New Features Board -- A lot to love!
    Thanks Atera for listening to your MSPs and adopting uservoice.com for your revamped Features Board. - Source: Reddit / 5 months ago
  • Atera's community's request: A real feature request board
    This doesn't seem to be incompatible with a uservoiceforum where customers can see, vote and comment on other's ideas and suggestions... - Source: Reddit / 9 months ago
  • Atera's community's request: A real feature request board
    If I may suggest, a platform such as uservoice.com would be a great replacement for your current feature board. It might require a little bit more work on your end (for example to merge together several feature requests that are essentially the same), but this would give you a true view of what MSPs really need. This is a win-win for you bringing to market the features that are needed to increase your software... - Source: Reddit / 9 months ago

What are some alternatives?

When comparing Canny and UserVoice, you can also consider the following products

Upvoty - User feedback in 1 simple overview 🔥

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Nolt - A fast & beautiful way to collect user feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

productboard - Beautiful and powerful product management.

User reviews

Share your experience with using Canny and UserVoice. For example, how are they different and which one is better?

Post a review