Software Alternatives & Reviews

Canny VS Frill

Compare Canny VS Frill and see what are their differences

Canny logo Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Frill logo Frill

A better way to collect customer feedback
  • Canny Landing page
    Landing page //
    2023-09-14
  • Frill Landing page
    Landing page //
    2023-08-20

Canny

Categories
  • Customer Feedback
  • User Feedback
  • Feedback
  • User Feedback Management
Website canny.io
Pricing URL Official Canny Pricing
Details $ $50.0 / Monthly (100 tracked users)

Frill

Categories
  • SaaS
  • Customer Feedback
  • Customer Support
  • Customer Service
  • User Experience
  • Project Management
Website frill.co
Pricing URL Official Frill Pricing
Details $freemium $25.0 / Monthly (100 active user ideas)

Canny videos

How to Collect Customer Feedback Using Canny.io

Frill videos

Frill review | Collect Your Customer Feedback

More videos:

  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Category Popularity

0-100% (relative to Canny and Frill)
Customer Feedback
88 88%
12% 12
User Feedback
91 91%
9% 9
Feedback
100 100%
0% 0
Project Management
75 75%
25% 25

User comments

Share your experience with using Canny and Frill. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Canny and Frill

Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Frill Reviews

  1. Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    🏁 Competitors: Nolt, Upvoty
    👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    🏁 Competitors: Canny

Social recommendations and mentions

Based on our record, Canny seems to be a lot more popular than Frill. While we know about 41 links to Canny, we've tracked only 2 mentions of Frill. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Canny mentions (41)

  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 4 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 4 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 4 months ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 5 months ago
  • Creating a task from template without selecting the list
    Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 6 months ago
View more

Frill mentions (2)

What are some alternatives?

When comparing Canny and Frill, you can also consider the following products

Upvoty - User feedback in 1 simple overview 🔥

productboard - Beautiful and powerful product management.

Nolt - A fast & beautiful way to collect user feedback

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Feedback Fish - Collect feedback & make your customers happy.