Software Alternatives & Reviews

Callbell VS Zoho Discussions

Compare Callbell VS Zoho Discussions and see what are their differences

Callbell logo Callbell

Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Zoho Discussions logo Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
  • Callbell Landing page
    Landing page //
    2019-07-18

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

  • Zoho Discussions Landing page
    Landing page //
    2023-09-29

Callbell

Categories
  • Live Chat
  • Wordpress Plugins
  • Website Plugins
  • Customer Support
  • Sales Tools
Website callbell.eu
Pricing URL Official Callbell Pricing
Details $freemium €3.5 / Monthly
Platforms
Browser
Release Date2019-04-08

Zoho Discussions

Categories
  • Help Desk
  • Customer Feedback
  • Feedback
Website zohodiscussions.com
Pricing URL-
Details $-
Platforms
-
Release Date-

Category Popularity

0-100% (relative to Callbell and Zoho Discussions)
Customer Support
92 92%
8% 8
Customer Feedback
0 0%
100% 100
Live Chat
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callbell and Zoho Discussions

Callbell Reviews

  1. Top experience

    Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.

    👍 Pros:    Automation|Multi-channel deployment|Multilingual

Zoho Discussions Reviews

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What are some alternatives?

When comparing Callbell and Zoho Discussions, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.