Software Alternatives & Reviews

Call Center Designer VS Genesys PureConnect

Compare Call Center Designer VS Genesys PureConnect and see what are their differences

Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Call Center Designer Landing page
    Landing page //
    2022-12-22
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Call Center Designer

Categories
  • Project Management
  • Task Management
  • Communication
  • Enterprise Communication
Website portagecommunications.com

Genesys PureConnect

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website genesys.com

Category Popularity

0-100% (relative to Call Center Designer and Genesys PureConnect)
Project Management
100 100%
0% 0
Communication
5 5%
95% 95
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0

User comments

Share your experience with using Call Center Designer and Genesys PureConnect. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Call Center Designer and Genesys PureConnect, you can also consider the following products

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WorkJam - WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MobiWork MWS - Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.