Software Alternatives & Reviews

Calabrio ONE VS Scorebuddy

Compare Calabrio ONE VS Scorebuddy and see what are their differences

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

Calabrio ONE

Categories
  • Communication
  • Customer Support
  • Work Management
  • Enterprise Communication
Website calabrio.com

Scorebuddy

Categories
  • Communication
  • Work Management
  • Business & Commerce
  • CRM
Website scorebuddyqa.com

Calabrio ONE videos

No Calabrio ONE videos yet. You could help us improve this page by suggesting one.

+ Add video

Scorebuddy videos

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to Calabrio ONE and Scorebuddy)
Communication
43 43%
57% 57
Customer Support
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Work Management
45 45%
55% 55

User comments

Share your experience with using Calabrio ONE and Scorebuddy. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and Scorebuddy

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.

Scorebuddy Reviews

We have no reviews of Scorebuddy yet.
Be the first one to post

What are some alternatives?

When comparing Calabrio ONE and Scorebuddy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.