Software Alternatives & Reviews

BznsBuilder VS Pointel DCCM

Compare BznsBuilder VS Pointel DCCM and see what are their differences

BznsBuilder logo BznsBuilder

Business and Financial Plan Software with Pitch Deck

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • BznsBuilder Landing page
    Landing page //
    2023-01-21

BznsBuilder is your business planning online platform. It is the first bilingual (English/Arabic) interface designed specifically to serve local entrepreneurs, to monitor and support them and give them easy access to the data they need at every step from the idea stage to the formulation of a viable business plan and beyond. It also allows them to track their progress and ensure that the business does not veer off course.

  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

BznsBuilder

Categories
  • Business Planning
  • Business Plan
  • Business Management
  • Financial Planner
  • Financial Plan
  • Pitch Deck
  • Small Business
Website bznsbuilder.com
Pricing URL Official BznsBuilder Pricing
Details $paid Free Trial $8.25 / Monthly (3 Users, 1 Active Company, All Features)
Platforms
Google Chrome Firefox Safari
Release Date2020-01-01

Pointel DCCM

Categories
  • Cloud Contact Center
  • Call Center Software
  • Call Center Solution
  • Contact Center Manager
  • Contact Management
  • Genesys Cloud
Website pointel.com
Pricing URL-
Details $-
Platforms
Windows Browser iOS
Release Date-

BznsBuilder features and specs

  • Workspace & Dashboard: yes
  • Business Model: yes
  • Pitch Deck: yes
  • Business Plan: yes
  • Automated Financial Plan : yes
  • Step by Step Guidance: yes
  • Company Profile : Yes
  • Access to Finance: yes
  • Data Room: yes

Pointel DCCM features and specs

No features have been listed yet.

BznsBuilder videos

What they said about BznsBuilder

More videos:

  • Review - Noor Program with BznsBuilder
  • Review - BznsPlan Accelerator Powered BznsBuilder in partnership with the GrEEK Campus

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to BznsBuilder and Pointel DCCM)
Business Planning
100 100%
0% 0
Call Tracking And Analytics
Business Plan
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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What are some alternatives?

When comparing BznsBuilder and Pointel DCCM, you can also consider the following products

Gust - Global platform for the sourcing of early-stage investments

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Liveplan - LivePlan helps entrepreneurs and small-to-medium size business owners build dynamic business plans and track performance against their goals.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Enloop - Easy, fast and free! Write a complete business plan for your business and download immediately. Includes performance score and report card.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!