Software Alternatives & Reviews
Register | Login

BugPlug VS UserEcho

Compare BugPlug VS UserEcho and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BugPlug logo BugPlug

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget.

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
  • BugPlug Landing page
    Landing page //
    2018-12-13
  • UserEcho Landing page
    Landing page //
    2021-10-22

BugPlug

Categories
  • Customer Feedback
  • User Feedback
  • Feedback
  • Error Tracking
Website bugplug.omatum.com
Pricing URL Official BugPlug Pricing
Details $-
Platforms
-
Edit details

UserEcho

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Live Chat
  • Customer Feedback
  • User Feedback
  • Feedback
  • User Feedback Management
  • Knowledge Base
Website userecho.com
Pricing URL Official UserEcho Pricing
Details $freemium $19.0 / Monthly
Platforms
Web Mobile
Edit details

BugPlug videos

No BugPlug videos yet. You could help us improve this page by suggesting one.

+ Add video

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Category Popularity

0-100% (relative to BugPlug and UserEcho)

BugPlug

UserEcho

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
User Feedback
100 100%
User Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using BugPlug and UserEcho. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BugPlug and UserEcho

BugPlug Reviews

We have no reviews of BugPlug yet.
Be the first one to post

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugPlug mentions (0)

We have not tracked any mentions of BugPlug yet. Tracking of BugPlug recommendations started around Mar 2021.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 11 months ago

What are some alternatives?

When comparing BugPlug and UserEcho, you can also consider the following products

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Rayfeed - Improve your product with video and audio feedback 📹🔊

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sleekplan - Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Loading...