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BugPlug VS GetSatisfaction

Compare BugPlug VS GetSatisfaction and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BugPlug logo BugPlug

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • BugPlug Landing page
    Landing page //
    2018-12-13
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

BugPlug videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to BugPlug and GetSatisfaction)

BugPlug

GetSatisfaction

Customer Feedback
16 16%
Customer Feedback
84% 84
Help Desk
0 0%
Help Desk
100% 100
User Feedback
100 100%
User Feedback
0% 0
Error Tracking
100 100%
Error Tracking
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugPlug and GetSatisfaction

BugPlug Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing BugPlug and GetSatisfaction, you can also consider the following products

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Rayfeed - Improve your product with video and audio feedback 📹🔊

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Sleekplan - Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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