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Bright Pattern VS uContact

Compare Bright Pattern VS uContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Bright Pattern Landing page
    Landing page //
    2023-07-31
  • uContact Landing page
    Landing page //
    2022-08-06

Bright Pattern videos

+ Add

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

uContact videos

+ Add

Full Experience Demo uContact

Category Popularity

0-100% (relative to Bright Pattern and uContact)

Bright Pattern

uContact

Communication
16 16%
Communication
84% 84
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
14 14%
VoIP
86% 86
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bright Pattern and uContact

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.
Source: biz30.timedoctor.com

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Bright Pattern and uContact, you can also consider the following products

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Ameyo Video Contact Center - Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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